Sales Executive

5 months ago

Yeshwanthpur Bengaluru Karnataka, India Tabeer Tourism Ltd Full time

**Business Goals**

Offers an omni shopping experience to their prospects and customers is to provide exceptional customer service and ensure customer satisfaction throughout their shopping journey.

**KPI**

Customer Satisfaction Score (CSAT): Measure the level of customer satisfaction with the service provided by the representative through post-interaction surveys or feedback forms.

First Contact Resolution (FCR) Rate: Track the percentage of customer inquiries or issues resolved by the representative during the initial contact without the need for further escalation or follow-up.

Average Response Time: Measure the average time taken by the representative to respond to customer inquiries or requests, ensuring prompt and timely communication.

Customer Retention Rate: Monitor the percentage of customers who continue to use the company's services after interacting with the representative, indicating the representative's ability to build rapport and provide satisfactory solutions.

Upselling/Cross-selling Conversion Rate: Track the rate at which the representative successfully converts customer inquiries into additional sales by recommending and promoting relevant products or services.

Quality Assurance Score: Assess the quality of interactions and adherence to company policies and standards through regular evaluations and scoring conducted by supervisor.

Escalation Rate: Monitor the rate at which customer inquiries or issues need to be escalated to higher levels of management or specialized departments, aiming to minimize the need for escalation through effective problem-solving.

Sales/Revenue Generated: Measure the direct impact of the representative's efforts on generating sales or revenue through cross-selling, upselling, or successful resolution of customer concerns.

Net Promoter Score (NPS): Determine the likelihood of customers recommending the company's services based on their interactions with the representative, indicating customer loyalty and advocacy.

**Job Summary**

In this role, you will

1) Interacting with customers via various communication channels.

2) Assessing customer needs and recommending appropriate solutions, products, or services

3) Managing and maintaining customer accounts.

4) Documenting customer interactions, inquiries, and resolutions accurately and comprehensively in the CRM system

5) Upselling or cross-selling products or services

**Daily**

2) Booking reservations: Assisting customers in making reservations for flights, accommodations, tours, transportation, and other travel-related services,

3) Providing recommendations: Offering personalized recommendations and suggestions based on customer preferences, interests, and budget to enhance their travel experience.

4) Upselling and cross-selling: Identifying opportunities to upsell or cross-sell additional products or services to customers, such as travel insurance, upgrades, or additional tours or activities.

5) Handling customer complaints or issues: Addressing and resolving customer complaints, concerns, or issues related to bookings, payments, cancellations, or other travel-related matters, providing efficient and satisfactory solutions.

6) Updating customer information: Maintaining accurate and up-to-date customer records and databases, including contact details, travel preferences, and special requests.

**Weekly**

1) Meeting sales targets: Working towards achieving individual and team sales targets by actively promoting travel packages, securing bookings, and maximizing revenue opportunities.

3) Follow-up on inquiries and leads: Following up on inquiries and leads from potential customers who have expressed interest in the company's travel services. This involves providing additional information.

4) Sales target review and analysis: Reviewing individual and team sales targets, assessing progress, and analyzing sales performance against set goals. Identifying areas for improvement and implementing strategies to meet or exceed targets.

5) CRM system management: Updating customer information and interactions in the company's Customer Relationship Management (CRM) system to ensure accurate records and facilitate effective communication and follow-up.

6) Reporting and documentation: Compiling weekly sales reports, documenting sales activities, updating sales pipelines, and providing regular updates to the sales manage

**Monthly**

1) Product and destination knowledge enhancement: Continuously updating product knowledge, staying informed about new travel destinations, attractions, and services offered by the company, and conducting research to provide accurate and up-to-date information to customers.

2) Sales training and workshops: Participating in sales training sessions, workshops, or webinars to enhance sales techniques, customer engagement skills, and product presentation abilities.

3) Performance evaluation and goal setting: Conducting self-evaluations or performance reviews with supervisors to a

  • Sales Executive

    5 months ago

    Yeshwanthpur, Bengaluru, Karnataka, India Revinto Life Science Pvt Ltd Full time

    We at Revinto Life Science Pvt Ltd, a Ayurvedic pharmaceutical company are hiring into below profile: Designation: Sales Executive Exp: 1 year experience in pharma sales / Freshers also can apply Education: Graduate Location: Bangalore - Karnataka **Job Responsibility** - Assessing client’s needs and present suitable promoted products - Liaising with and...

  • Sales Executive

    5 months ago

    Jigani, Bengaluru, Karnataka, India Bangalore Sales Corporation Full time

    Sales Executive -Minimum Experience 2 -3 yrs Education: - MBA in Marketing Location - Bangalore Job Description - Co-ordinate with customer to collect orders and confirm delivery date. Forward the order to the production team to manufacture the good. Track the production status on day to day and see that the goods has to be deliver to the customer on...

  • Area Sales Executive

    5 months ago

    Bengaluru, Karnataka, India Marconix Sales Solutions Pvt. Ltd. Full time

    **Job Title**: Area Sales Executive - Home Automation **Company**: Marconix Sales Solutions Pvt Ltd **Locations**:Bangalore Marconix Sales Solutions Pvt Ltd is seeking an Area Sales Executive to join our team and play a pivotal role in introducing innovative home automation solutions to our customers. Join us and be part of a dynamic environment where...

  • Field Sales Executive

    5 months ago

    Bengaluru, Karnataka, India Marconix Sales Solutions Pvt. Ltd. Full time

    **About Epson**: Epson, a global leader in imaging and innovation, is seeking a dynamic Field Marketing Executive to join our team in Bengaluru. If you have excellent communication skills and a passion for technology and sales, we want to hear from you! - Receive leads from the company and visit customers for product demonstrations. - Pass interested leads...

  • Area Sales Executive

    5 months ago

    Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    Job Title: Area Sales Executive - Home Automation Company: Marconix Sales Solutions Pvt Ltd Locations: Bangalore, Hyderabad, Mumbai, Rajkot, and Surat Are you a driven individual with 2 years of experience ready to contribute to the advancement of smart homes? Marconix Sales Solutions Pvt Ltd is seeking an Area Sales Executive to join our team and play a...

  • Inside Sales Executive

    5 months ago

    Bengaluru, Karnataka, India Marconix Sales Solutions Pvt. Ltd. Full time

    Sales Executive - SaaS, SAP, Corporate Sales Objectives: Job Duties: - Cold-call prospects with enthusiasm and professionalism. - Develop sales opportunities by researching and identifying potential accounts. - Identify decision-makers within targeted leads to initiate the sales process. - Generate new leads and penetrate all targeted accounts...

  • Area Sales Executive

    5 months ago

    Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    Position: Area Sales Executive Employer: Marconix Sales Solutions Pvt Ltd **Responsibilities**: - Sales Leadership: Drive B2B sales efforts targeting nearby construction projects, promoting smart home devices such as lighting, thermostats, and security systems. - Strategic Development: Formulate and execute sales strategies to accelerate revenue growth...

  • Sales & Marketing Executive

    5 months ago

    Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    Job Description: Epson, a global leader in imaging and innovation, is seeking a dynamic Sales & Marketing Executive to join our team in Bangalore. If you have excellent communication skills and a passion for technology and sales, we want to hear from you! - Receive leads from the company and visit customers for product demonstrations. - Pass interested leads...

  • Field Sales Executive

    5 months ago

    Yelahanka, Bengaluru, Karnataka, India Marconix Sales Solutions Pvt. Ltd. Full time

    JOB TITLE: Field Sales Executive - Bangalore COMPANY: Marconix Sales Solutions Pvt. Ltd LOCATION: Bangalore, India JOB DESCRIPTION: Marconix Sales Solutions Pvt. Ltd is seeking a dynamic and results-oriented Area Sales Manager to join our team in Bangalore. In this role, you will lead sales efforts for our projector products, ensuring exceptional customer...

  • Inside Sales Executive

    5 months ago

    Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    Sales Executive - SaaS, SAP, Corporate Sales Objectives: Job Duties: - Cold-call prospects with enthusiasm and professionalism. - Develop sales opportunities by researching and identifying potential accounts. - Identify decision-makers within targeted leads to initiate the sales process. - Generate new leads and penetrate all targeted accounts...

  • Field Sales Executive

    3 months ago

    Whitefield, Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    Job description Job Title: Field Sales Executive Company: Jivarth Location: Whitefield, Karnataka **Salary**: ₹18,000 - ₹20,000 per month **Job Type**: Full-Time About Us: Jivarth is a leading distributor of premium organic products, including fresh fruits and vegetables. Our mission is to provide health-conscious consumers with the finest organic...

  • Fmcg Field Sales Executive

    3 months ago

    Whitefield, Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    **Job Title: Field Sales Executive** **Company**: Jivarth **Location**: Whitefield, Karnataka **Salary**: ₹18,000 - ₹20,000 per month **Job Type**: Full-Time **About Us**: Jivarth is a leading distributor of premium organic products, including fresh fruits and vegetables. Our mission is to provide health-conscious consumers with the finest organic...

  • Area Sales Executive

    5 months ago

    Yelahanka, Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    JOB TITLE: Area Sales Manager - Bangalore COMPANY: Marconix Sales Solutions Pvt. Ltd LOCATION: Bangalore, India JOB DESCRIPTION: Marconix Sales Solutions Pvt. Ltd is seeking a dynamic and results-oriented Area Sales Manager to join our team in Bangalore. In this role, you will lead sales efforts for our projector products, ensuring exceptional customer...

  • Fmcg Field Sales Executive

    2 months ago

    Whitefield, Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    Job description Job Title: Field Sales Executive Company: Jivarth Location: Whitefield, Karnataka **Salary**: ₹22,000 - ₹25,000 per month **Job Type**: Full-Time About Us: Jivarth is a leading distributor of premium organic products, including fresh fruits and vegetables. Our mission is to provide health-conscious consumers with the finest organic...

  • Sales Executive-horeca

    2 months ago

    Whitefield, Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    **Sales Executive-HoReCa** Job description Role & responsibilities - 2+ years of experience in sales with a focus on Horeca (Hotels/Restaurants/Cafes). - Excellent communication, negotiation, and presentation skills. - A record of achieving sales targets and increasing revenue. - Able to collaborate effectively with cross-functional teams to identify...

  • Presales Executive

    5 months ago

    Yeshwanthpur, Bengaluru, Karnataka, India Dazzlelect Full time

    **Skills Required**: Sales Administration,Sales,Sales Management,Oral / Verbal Communication,Real Estate **Location - **Bangalore (WFO) **Experience-** 1-2 Years **Notice period-** Immediate - 30 days (max) **Relevant Experince-** 1 year is needed **Bugdet - **2.16 LPA-3 LPA + incentives **Skills required - **Sales, sales administration, operations, real...

  • Field Sales Executive

    2 months ago

    Bengaluru, Karnataka, India Marconix Sales and Marketing Pvt. Ltd. Full time

    Position: Field Sales Executive - Switch Industries / Home Automation Job Overview: Key Responsibilities: - Sales & Business Development: Prospect for potential clients in the switch industries and home automation markets. Generate leads through cold calling, networking, and participation in industry events. - Client Relationship Management: Develop and...

  • Fmcg Field Sales Executive

    2 months ago

    Whitefield, Bengaluru, Karnataka, India Marconix Sales Solutions Pvt. Ltd. Full time

    **Job description** Job Title: Field Sales Executive Location: Kadugodi, Bangalore Company: Marconix **Salary**: ₹20,000 - ₹25,000 per month **Job Description**: Key Responsibilities: - Visit nearby restaurants, cafes, hotels, and PGs in the Whitefield area to promote the Jivarth app. - Market the app's unique value proposition, highlighting access...

  • Fmcg Field Executive

    3 months ago

    Bengaluru, Karnataka, India Marconix Sales Solutions Pvt. Ltd. Full time

    **Job Title: FMCG Field Executive** **Company**: Jivarth **Location**: Whitefield, Karnataka **Salary**: ₹18,000 - ₹20,000 per month **Job Type**: Full-Time **About Us**: Jivarth is a leading distributor of premium organic products, including fresh fruits and vegetables. Our mission is to provide health-conscious consumers with the finest organic...

  • Presales Executive

    2 months ago

    Bengaluru, Karnataka, India Marconix Sales Solutions Pvt. Ltd. Full time

    **Pre-Sales Executive - Epson** **Job Summary** **Key Responsibilities** - Perform detailed technical assessments of customer requirements and recommend appropriate Epson solutions. - Create and deliver impactful product demonstrations and presentations to showcase Epson’s product features. - Conduct on-site customer visits to demonstrate products and...