Associate - Client Delivery

3 days ago

Chennai Tamil Nadu, India Standard Chartered Full time

**Job**: Operations

**Primary Location**: Asia-India-Chennai

**Schedule**: Full-time

**Employee Status**: Permanent

**Posting Date**: 04/Apr/2024, 11:15:25 AM

**Unposting Date**: Ongoing

**Role Responsibilities**

**Manage the assigned portfolio for NTB Onboarding and CDD/GIC /SRAF reviews**
- Onboarding within TAT
- Manage the end to end onboarding process till S2B implementation
- Timely initiation and completion of all horizon cases including trigger reviews
- Understand the risk framework and keep abreast of all relevant policies, processes, DOIs

**Manage the assigned portfolio for completing credit documentation**
- Adherence to laid down policies, processes and risk framework
- Manage the end to end process from BFL to SCC issuance till custody of original documents
- Update required datapoints, as prescribed

**Deliver on all actionables pertaining to other activities including in-country (as applicable) such as Off-boarding, static data maintenance, updation of stock statement/insurance, valuations, GST/Aadhar/LEI updations, Statutory orders, AC/BC issuance etc**
- Update on applicable policies and processes
- Constant engagement with RM/ARM/Clients/CET/CDD risk manager etc
- Timely responses to regulatory authorities
- Escalate issues well in time

**Implementation of client list**
- Implement as per directions from group team

**Responsibilities**

**Improve efficiency, productivity and service quality**
- Ensure minimum reworks for CDD reviews and other activities
- Score as per defined norms in the monthly scorecard and productivity score in tableau/databox
- Work to improve client experience through superior service and timely completion of various jobs assigned
- Change projects, remediations/smoothening
- Effective 'working together'with stakeholders

**Strategy**
- Continuously look at opportunities to make internal processes more effective and efficient

**Processes**
- Trainings
- Career development
- Continuous update related knowledge from internal/external sources

**Governance and risk management**
- Adherence to all defined risk parameters
- Closure of CORC / BORC escalation cases
- Deliver strong governance and execution for regulatory processes, including FATCA, CRS, FM account opening etc
- Work on all COBAM related (data/regulatory/CDD etc) remediations as agreed with group and country governance forums.
- represent IMO and complete actionables from governance/other forums such as BORF, CFCRC, SRM, CEF etc

**Governance and risk management**
- Adherence to all defined risk parameters
- Closure of CORC / BORC escalation cases
- Deliver strong governance and execution for regulatory processes, including FATCA, CRS, FM account opening etc
- Work on all COBAM related (data/regulatory/CDD etc) remediations as agreed with group and country governance forums.
- represent IMO and complete actionables from governance/other forums such as BORF, CFCRC, SRM, CEF etc
- any bachelor's degree or professional qualification
- Certification in banking related specialisation

**Role Specific Competencies**
- Knowledge on CDD Documents.
- Knowledge on Banking Process
- Experience on Banking Operations
- Experience in Audit Handling
- Experience in credit documentation

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to _drive commerce and prosperity through our unique diversity_, together with our brand promise, to be _here for good_ are achieved by how we each live our _valued behaviours_. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Be better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations
- **Time-off** including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, w

  • Delivery Associate

    3 weeks ago

    Chennai, Tamil Nadu, India Larsen & Toubro Full time

    Delivery Associate LNT/DA/1034430 - EdutechChennai Head Qrs. - Posted On 06 Jun 2024- Required Experience 5 - 12 Years**Skills**: Knowledge & Posting Location SERVICE DELIVERY COMMUNICATION PROJECT COORDINATION CUSTOMER MANAGEMENT Minimum Qualification BE BSC BBA BCOM BCA ANY DEGREE **Job Description**: - ** Role Overview**: The B2B Delivery...

  • Associate, Client

    1 week ago

    Chennai, Tamil Nadu, India BNY Mellon Full time

    Overview Associate II (Grade H) - (Contract Management) Client Onboarding/Transitions/Conversions/Know Your Client Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of...

  • Associate- Quality

    2 months ago

    Chennai, Tamil Nadu, India Trinity Lifesciences Full time

    **Position Summary** We are currently seeking a Quality & Delivery Associate to support Trinity’s management and consulting teams on project support activities based on the needs and priorities of the consulting teams. Your responsibilities will include (but are not limited to) **supporting the consulting team** with: - ** Content generation/slide...

  • Associate- Quality

    2 months ago

    Chennai, Tamil Nadu, India Trinity Full time

    We are currently seeking a Quality & Delivery Associate to support Trinity’s management and consulting teams on project support activities based on the needs and priorities of the consulting teams. Your responsibilities will include (but are not limited to) **supporting the consulting team** with: - **Content generation/slide creation for projects**: -...

  • Associate, Client

    2 weeks ago

    Chennai, Tamil Nadu, India BNY Mellon Full time

    Overview Associate I (Grade G), Client Onboarding & Transition - Management, Liquidity & Margin Services (Triparty) Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of...

  • Associate Service Delivery Manager-3

    3 weeks ago

    Chennai, Tamil Nadu, India Ensono Full time

    **Primary Responsibilities**: - Acts as a client advocate and a point of escalations for client service delivery needs. - Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels are achieved. Provides guidance within Ensono’s’ operational teams to ensure clients have an exceptional experience with...

  • Picker & Delivery Associate

    2 weeks ago

    Coimbatore, Tamil Nadu, India Prozo Distribution Pvt Ltd Full time

    Delivery rider need to deliver product to customer door step. Fresher also applicable. Duty Time: 9 Hrs **Job Types**: Full-time, Fresher **Salary**: From ₹12,000.00 per month **Benefits**: - Paid time off - Provident Fund Schedule: - Day shift - Flexible shift - Morning shift - Rotational shift Supplemental pay types: - Overtime pay Ability to...

  • Associate, Client Processing Representative I

    2 weeks ago

    Chennai, Tamil Nadu, India BNY Mellon Full time

    **Overview** Associate, Client Processing Representative I At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table...

  • Associate, Client Service Ii

    3 weeks ago

    Chennai, Tamil Nadu, India BNY Mellon Full time

    Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...

  • Associate, Client Service Ii

    3 weeks ago

    Chennai, Tamil Nadu, India BNY Mellon Full time

    Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...

  • Client Associate

    1 week ago

    Chennai, Tamil Nadu, India NielsenIQ Full time

    ABOUT THIS JOBThe Associate Client Solutions Architect works directly with our Fast-Moving Consumer Goods (FMCG) clients and/or client service teams to create database solutions that address key business needs.The AFC provides consultation and investigation on requested changes to assigned category and database structures, making recommendations on solutions...

  • Client Associate

    3 weeks ago

    Chennai, India NielsenIQ Full time

    ABOUT THIS JOBThe Associate Client Solutions Architect works directly with our Fast-Moving Consumer Goods (FMCG) clients and/or client service teams to create database solutions that address key business needs. The AFC provides consultation and investigation on requested changes to assigned category and database structures, making recommendations on...

  • Client Associate

    1 month ago

    Chennai, India NielsenIQ Full time

    ABOUT THIS JOBThe Associate Client Solutions Architect works directly with our Fast-Moving Consumer Goods (FMCG) clients and/or client service teams to create database solutions that address key business needs. The AFC provides consultation and investigation on requested changes to assigned category and database structures, making recommendations on...

  • Delivery Associate

    1 week ago

    Chennai, Tamil Nadu, India Larsen & Toubro Full time

    Delivery AssociateLNT/DA/1034430 EdutechChennai Head Qrs. Posted On 06 Jun 2024- Required ExperienceYearsSkills:Knowledge & Posting LocationSERVICE DELIVERYCOMMUNICATIONPROJECT COORDINATIONCUSTOMER MANAGEMENTMinimum QualificationBEBSCBBABCOMBCAANY DEGREEJob Description:- **Role Overview**: The B2B Delivery Coordinator, with 5-12 years of experience, is...

  • Associate, Client Processing Ii

    4 weeks ago

    Chennai, Tamil Nadu, India BNY Mellon Full time

    Overview Associate, Client Processing II Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of...

  • Associate, Client Processing I

    3 weeks ago

    Chennai, Tamil Nadu, India BNY Mellon Full time

    Overview Associate, Client Processing I Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of...

  • Client Associate

    3 weeks ago

    Chennai, India NielsenIQ Full time

    ABOUT THIS JOB The Associate Client Solutions Architect works directly with our Fast-Moving Consumer Goods (FMCG) clients and/or client service teams to create database solutions that address key business needs. The AFC provides consultation and investigation on requested changes to assigned category and database structures, making recommendations on...

  • Client Associate

    1 month ago

    Chennai, India NielsenIQ Full time

    ABOUT THIS JOBThe Associate Client Solutions Architect works directly with our Fast-Moving Consumer Goods (FMCG) clients and/or client service teams to create database solutions that address key business needs. The AFC provides consultation and investigation on requested changes to assigned category and database structures, making recommendations on...

  • Client Associate

    3 weeks ago

    Chennai, India NielsenIQ Full time

    ABOUT THIS JOBThe Associate Client Solutions Architect works directly with our Fast-Moving Consumer Goods (FMCG) clients and/or client service teams to create database solutions that address key business needs. The AFC provides consultation and investigation on requested changes to assigned category and database structures, making recommendations on...

  • Client Associate

    1 month ago

    Chennai, India NielsenIQ Full time

    ABOUT THIS JOBThe Associate Client Solutions Architect works directly with our Fast-Moving Consumer Goods (FMCG) clients and/or client service teams to create database solutions that address key business needs. The AFC provides consultation and investigation on requested changes to assigned category and database structures, making recommendations on...