Application Support

2 months ago


Mumbai, India Fintechhub Full time

**Application Support Engineer /Technical support** provides support for an in-house proprietary software customized specifically for the needs of the company.

**Shifts**: Rotational shifts

Notice Period : Immediate to 15 days

**Experience **: 1 to 5 years

( Experience in Application support/ Technical Support L2 will do)

**Training will be provided.**

**Role & Responsibilities**:
2) Issues Solving and Troubleshoot

3) Involving in technical discussions with the team and vendors

5) Experience on working on the issues /solving customers services tickets.

6) Tracking on all Customer services Issues on closure

7) Co-ordinating with Multiple vendors who manage the Trading Platforms

**Skills and Knowledge**:

- Bachelor’s degree in computer Science or a related field
- HINDI and English Written and verbal communication skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid time off

Shift:

- Evening shift
- Flexible shift
- Morning shift
- Night shift

COVID-19 considerations:


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