Outbound Telesales Advisor

3 weeks ago


Navi Mumbai Maharashtra, India Stemrx Hospital and Research centre Full time

**Internal Sales - Patient Counseling (International )**

**Hospital**: Stemrx Hospital and Research Centre

**Location**: [Rabale, Navi Mumbai ]

**Job Type**: Full-time

**About Stemrx Hospital and Research Centre**:
Stemrx Hospital and Research Centre stands as a beacon of medical excellence, dedicated to advancing patient care through innovative therapies and compassionate support. We are committed to empowering patients with the knowledge and resources they need to make informed decisions about their health and well-being.

As an Internal Sales Representative specializing in patient counseling for Stemrx Hospital and Research Centre, you will play a pivotal role in guiding and supporting patients through their healthcare journey. This position offers a unique opportunity to blend marketing expertise with empathy and compassion, making a meaningful impact on the lives of individuals across International Patient

**Responsibilities**:

- **Patient Counseling**: Provide personalized counseling to patients and their families, ensuring they have a clear understanding of the therapies offered by Stemrx and how these treatments can address their medical needs.
- **Education and Support**: Educate patients about their medical conditions, treatment options, and potential outcomes, offering guidance and reassurance throughout the decision-making process.
- **Relationship Building**: Build trust-based relationships with patients, caregivers, and healthcare professionals, serving as a reliable point of contact for inquiries, concerns, and ongoing support.
- **Sales Conversion**: Collaborate with the sales team to convert patient inquiries into appointments and facilitate the enrollment process for Stemrx therapies, ensuring a seamless transition from consultation to treatment.
- **Follow-up and Feedback**: Conduct timely follow-up with patients to assess treatment progress, address any issues or concerns, and gather feedback to continuously improve the patient experience.
- **Cross-functional Collaboration**: Work closely with medical professionals, marketing teams, and external partners to coordinate patient care, streamline communication, and optimize the delivery of services.
- **Market Insights**: Stay informed about healthcare trends, patient demographics, and competitor activities, providing valuable insights to support strategic decision-making and business development efforts.

**Job Title: Internal Sales Representative - Patient Counseling (African Region)**

**Company**: Stemrx Hospital and Research Centre

**Location**: [Specify location if necessary]

**Job Type**: Full-time

**About Stemrx Hospital and Research Centre**:
Stemrx Hospital and Research Centre stands as a beacon of medical excellence, dedicated to advancing patient care through innovative therapies and compassionate support. We are committed to empowering patients with the knowledge and resources they need to make informed decisions about their health and well-being.

As an Internal Sales Representative specializing in patient counseling for Stemrx Hospital and Research Centre, you will play a pivotal role in guiding and supporting patients through their healthcare journey. This position offers a unique opportunity to blend marketing expertise with empathy and compassion, making a meaningful impact on the lives of individuals across the African region.

**Responsibilities**:

- **Patient Counseling**: Provide personalized counseling to patients and their families, ensuring they have a clear understanding of the therapies offered by Stemrx and how these treatments can address their medical needs.
- **Education and Support**: Educate patients about their medical conditions, treatment options, and potential outcomes, offering guidance and reassurance throughout the decision-making process.
- **Relationship Building**: Build trust-based relationships with patients, caregivers, and healthcare professionals, serving as a reliable point of contact for inquiries, concerns, and ongoing support.
- **Sales Conversion**: Collaborate with the sales team to convert patient inquiries into appointments and facilitate the enrollment process for Stemrx therapies, ensuring a seamless transition from consultation to treatment.
- **Follow-up and Feedback**: Conduct timely follow-up with patients to assess treatment progress, address any issues or concerns, and gather feedback to continuously improve the patient experience.
- **Cross-functional Collaboration**: Work closely with medical professionals, marketing teams, and external partners to coordinate patient care, streamline communication, and optimize the delivery of services.
- **Market Insights**: Stay informed about healthcare trends, patient demographics, and competitor activities within the African region, providing valuable insights to support strategic decision-making and business development efforts.

**Qualifications**:

- **Education**: Bachelor's degree in Business Administration, Marketing, or


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