Client Support Executive

2 weeks ago

Ahmedabad, India Alliance Recruitment Agency Full time

Position: Client Support Executive

Location: Ahmedabad, Gujarat

Salary Range: ₹2-3 lakh per annum

Language Skills: Fluent in Hindi and English

Experience: 1-2 years

Qualification: Bachelor's degree

**Salary**: ₹17,000.00 - ₹25,000.00 per month

Location: Ahmedabad, Gujarat

Job Description: As a Client Support Executive, your primary responsibility will be to provide excellent customer service and support to clients. You will be responsible for addressing client inquiries, resolving complaints, and ensuring client satisfaction. Your duties may include:
Assisting clients with product or service-related inquiries and providing appropriate solutions.

Resolving client complaints and issues effectively and in a timely manner.

Identifying and escalating complex or unresolved problems to the appropriate department.

Maintaining accurate and up-to-date client records and documentation.

Building strong relationships with clients to promote client retention and loyalty.

Collaborating with other teams within the organization to ensure client needs are met.

Keeping abreast of product knowledge and industry updates to provide accurate information to clients.

**Requirements**:
Minimum of 1-2 years of experience in a similar role, preferably in a customer support or client-facing position.

Bachelor's degree in any field.

Excellent communication skills in Hindi and English, both written and verbal.

Strong problem-solving and decision-making abilities.

Ability to work effectively in a fast-paced environment.

Good interpersonal skills and the ability to build rapport with clients.

Knowledge of CRM software or ticketing systems is a plus.

Please note that the provided information is based on the details you provided, and actual job postings may have additional requirements or responsibilities. It is always recommended to refer to the specific job posting or contact the employer for the most accurate and up-to-date information.

Regenerate response

Thanks & Regards

Sneha

9258191515

**Salary**: ₹17,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)
- IT support: 2 years (required)
- Computer knowledge: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**
+91 9258191515

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