Customer Support Executive
4 weeks ago
Job Overview
We are seeking a highly motivated Customer Support Executive to join our team at Assiduous Infotech Pvt Ltd. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our clients. This is a full-time position based in Ahmedabad, Gujarat, India. The ideal candidate will have 1 to 3 years of experience in a similar role.
Qualifications and Skills
- 1 to 3 years of experience in customer support or a related field
- Strong communication and interpersonal skills
- Ability to multitask and prioritize work effectively
- Familiarity with software support and troubleshooting
Roles and Responsibilities
- Responding to customer inquiries and providing solutions in a timely manner
- Handling customer complaints and resolving issues to ensure customer satisfaction
- Providing technical support and troubleshooting software-related problems
- Assisting customers in understanding the features and functionality of our products
- Maintaining accurate records of customer interactions and transactions
- Keeping up-to-date with product knowledge and industry trends
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