Customer Support Executive
4 weeks ago
We are seeking a highly motivated Customer Support Executive to join our team at Assiduous Infotech Pvt Ltd. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our clients. This is a full-time position based in Ahmedabad, Gujarat, India. The ideal candidate will have 1 to 3 years of experience in a similar role.
Qualifications and Skills
1 to 3 years of experience in customer support or a related fieldStrong communication and interpersonal skillsAbility to multitask and prioritize work effectivelyFamiliarity with software support and troubleshooting
Roles and Responsibilities
Responding to customer inquiries and providing solutions in a timely mannerHandling customer complaints and resolving issues to ensure customer satisfactionProviding technical support and troubleshooting software-related problemsAssisting customers in understanding the features and functionality of our productsMaintaining accurate records of customer interactions and transactionsKeeping up-to-date with product knowledge and industry trends
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