International Customer Support Representative
3 weeks ago
**Job Title**: International Customer Support Representative
**About Company**:
GeekBull Consulting is a product engineering and technology consulting firm headquartered in Hyderabad, India. We are a team of passionate people and our focus is on continuous engineering and complex problem solving through cutting-edge technologies.
**Website**:
**Job Summary**:
As an international customer support representative, you will be responsible for providing exceptional customer service and technical support to clients across various geographical locations. You will act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
**Qualifications and Skills**:
- Bachelor's degree in business, communication, or related field preferred.
- Previous experience in customer service, technical support, or a similar role, preferably in an international environment.
- Strong communication skills with the ability to interact professionally and effectively with customers and colleagues.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in using CRM systems, helpdesk software, and other relevant tools.
- Multilingual proficiency is a plus.
- Cultural awareness and sensitivity to understand and adapt to diverse customer needs.
- Ability to work independently and collaboratively in a fast-paced environment.
**Job Types**: Full-time, Permanent
Pay: From ₹20,086.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
Application Deadline: 11/05/2024
Expected Start Date: 15/05/2024
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