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Service Executive
2 months ago
TelemarketingEast Zone
Required Experience
- 1 - 3 Years
- Posted On
- 11 Mar 2023
Basic Section- New Job TitleNo. Of Openings- 5- BAND- Band 1- Grade- Level 1- Designation- Executive - Customer Service- Campus/Non Campus- Non-Campus- Employment TypeRequisition Type- Replacement- Employee Category- 0- TAT- 0- Closing Date- 25 Mar 2023- Organisational- Company- Matrimony.Com- Business Unit- MM-CBS- Department- Telemarketing- Sub Department- Telemarketing- Country- India- Region- East Zone- State- West Bengal- City- Kolkata- Working Location- Sector-V Saltlake- IndustryFunctional Area- Sales/Business Development- RoleSkillsSkill
OPERATIONS MANAGEMENT
TELECALLER
TELESALES
Minimum Qualification
No data available
- Job DescriptionResponsible for making outbound calls and regular follow up
on leads assigned.
- Explaining the product features in detail and how to use the
packages.
- Strictly adhere to the process requirements.
- Selling membership over the phone and achieve the targeted
sales numbers & value, set quality parameters.
- Understand the customer requirements, encourage them to
upgrade/ renew the matrimony packages.
- Address all the issues/grievances of customers and provide the
right customer experience.
- Capture the insights from customer interactions and share it
with the internal team.
Knowing Bengali and Hindi is compulsory.
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