Customer Service Executive

1 week ago

Kolkata, India Nexa Prolific Pvt Ltd Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

  • Customer Care Executive

    4 days ago

    Kolkata, India Globiva service pvt ltd Full time

    Urgent requirement for Tele sales executive role at Globiva service pvt ltd, Kolkata. Process - Flipkart upsales, Flipkart health, Cred customer service, Berger paint, Indusind bank - No. of Openings : 100( Excellent Communication in English) - Age criteria - 18-30 Years. - Work Mode - Work from Office. - Required Qualification - Minimum of 12th...

  • Customer Care Executive, Sales Executive

    3 days ago

    Kolkata, India Globiva service pvt ltd Full time

    Urgent requirement for Tele sales executive role at Globiva service pvt ltd, Kolkata. Process - Flipkart upsales, Flipkart health, Cred customer service, Berger paint, Indusind bank - No. of Openings : 100( Excellent Communication in English) - Age criteria - 18-30 Years. - Work Mode - Work from Office. - Required Qualification - Minimum of 12th...

  • Customer Service Executive

    3 weeks ago

    Kolkata, West Bengal, India Tata Communications Full time

    Job Requirements Job Title: Sr. Customer Service Executive - Customer Service OperationsCompany Name: Tata CommunicationsLocation: Kolkata, West BengalSalary: Competitive salary range per annumQualification:Bachelor's degree in a related field preferred0 - 4 years of customer service experienceJob Description:Join Tata Communications as a Sr. Customer...

  • Customer Service Advisor(Wfh)

    5 days ago

    Kolkata, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring for Customer Service Advisor (Outbound) Must have experience in BPO Customer Service Minimum 3-4 years Fluent English Required Salary Max 70k - 80k Work from home Rotational Shift If interested in the above mentioned Opening kindly contact on the below given Number. **Salary**: ₹70,000.00 - ₹80,000.00 per month **Benefits**: - Work...

  • Customer Service Executive

    3 weeks ago

    Kolkata, West Bengal, India Tech Mahindra Full time

    Job Requirements Job Title: Customer Service ExecutiveCompany Name: Tech MahindraLocation: Kolkata, West BengalSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a...

  • Customer Service Executive

    3 weeks ago

    Kolkata, West Bengal, India Startek Full time

    Job Requirements Job Title: Customer Service ExecutiveCompany Name: StartekLocation: Kolkata, West BengalSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Startek team as a Customer Service Executive in Kolkata, West Bengal, and be a part of our dynamic...

  • Customer Service Executive

    2 months ago

    Kolkata, West Bengal, India Tech Mahindra Full time

    Job Requirements Job Title: Customer Service ExecutiveCompany Name: Tech MahindraLocation: Kolkata, West BengalSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a...

  • Customer Service Executive

    4 weeks ago

    Kolkata, West Bengal, India V4 Recruiters Full time

    Job Requirements Job Title:Customer Service ExecutiveCompany Name:V4 RecruitersLocation:Kolkata, West BengalSalary:Competitive salary (Not Disclosed)Qualification:0-1 years of relevant experienceJob Description:Are you a customer-oriented professional looking for an exciting opportunity in Kolkata, West Bengal? V4 Recruiters, on behalf of our leading client,...

  • Customer Service Executive

    7 days ago

    Kolkata, West Bengal, India V4 Recruiters Full time

    Job Requirements Job Title:Customer Service ExecutiveCompany Name:V4 RecruitersLocation:Kolkata, West BengalSalary:Competitive salary (Not Disclosed)Qualification:0-1 years of relevant experienceJob Description:Are you a customer-oriented professional looking for an exciting opportunity in Kolkata, West Bengal? V4 Recruiters, on behalf of our leading client,...

  • Customer Service Executive

    3 weeks ago

    Kolkata, West Bengal, India V4 Recruiters Full time

    Job Requirements Job Title:Customer Service ExecutiveCompany Name:V4 RecruitersLocation:Kolkata, West BengalSalary:Competitive salary (Not Disclosed)Qualification:0-1 years of relevant experienceJob Description:Are you a customer-oriented professional looking for an exciting opportunity in Kolkata, West Bengal? V4 Recruiters, on behalf of our leading client,...

  • Customer Service Executive

    2 months ago

    Kolkata, India Fitbasix Full time

    We are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...

  • Customer Service Executive

    2 months ago

    kolkata, India Fitbasix Full time

    We are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...

  • Customer Service Executive

    2 weeks ago

    Kolkata, India Uptownie Full time

    Uptownie is a homegrown online fashion label with its roots in Kolkata, India. We design and manufacture clothes for Indian women, keeping in mind their preferences and sensibilities. We prioritize customer service, with employees dedicated to giving customers the product and experience they deserve. Our mission is to empower Indian women with the liberty to...

  • Customer Service Executive

    1 week ago

    Kolkata, India Muthoot FincorpLtd Full time

    Customer Service Executive for Gold Loan Industry. Marketing Branch Operation Fixed timing, Sunday and National Holiday **Salary**: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift

  • Customer Service Executive

    7 days ago

    Kolkata, West Bengal, India Yes Tech Solutions Full time

    Kolkata, GariahatCustomer Service Executive (Voice/Blended/USA)The executive's primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of...

  • Customer Service Executive

    3 weeks ago

    Kolkata, India Mama Mia Foods Pvt Ltd Full time

    **Customer Service Executive** **Salary**: INR 12,000- 15,000 per month Overseeing the customer service process. Resolving customer complaints brought to your attention. Planning the training and standardization of service delivery. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure...

  • Customer Service Executive

    2 weeks ago

    Kolkata, India Mama Mia Foods Pvt Ltd Full time

    **Customer Service Executive** **Salary**: INR 12,000- 15,000 per month Overseeing the customer service process. Resolving customer complaints brought to your attention. Planning the training and standardization of service delivery. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure...

  • Customer Service Executive

    2 weeks ago

    Kolkata, India GFIVE DESIGNERS COUTURE PVT LTD Full time

    GFIVE Designers Couture Pvt Ltd, a fashion house based in Park Street is looking for a Customer Service Executive to provide world class service to our customer and clients. We are looking for someone who has adept knowledge in handling customer's queries and providing them with quick and easy solutions. **Customer Service Responsibilities list**: - Manage...

  • Customer Service Executive

    2 weeks ago

    Kolkata, India Subhadrajobs consultancy Full time

    We are hiring for the Customer Service Executive for the BPO Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549 in hand with 2958 quarterly bonus) **Job...

  • Customer Service Executive

    6 days ago

    Kolkata, India Subhadrajobs consultancy Full time

    We are having opening for the Customer Service Executive for the Bpo Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549 in hand with 2958 quarterly...