Service Desk Coordinator

**Location: Pune** **Employment Type: full-time** **Designation: L1 Service Desk Support** **Job Details**: Primary Skills - Must have **2-3 years** of experience in IT Service Desk - Helpdesk - Excellent communication with skills like **Active listening, empathy, technical proficiency & professionalism** (both verbal and written) - In-depth Technical...

Role Purpose The purpose of this role is to serve as a support, escalation point for the agents in solving issues presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated...

**Help desk** **Experience**: 2-3 years in customer service, incl. calling. Must be fluent in Marathi. **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - Strong communication specifically Marathi. - Proficiency with Advance excel...

Service Desk ManagerRight Move Staffing Solutions Private Limited is seeking a highly skilled Service Desk Manager to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our service desk, providing exceptional customer service, and driving process improvements.Key Responsibilities:Manage and...

**Help desk** **Experience**: 2-3 years in customer service, incl. calling. **Must be fluent in Marathi and Advance Excel.** **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - **Strong communication specifically Marathi.**: -...

Company OverviewPodar Education Network is a leading education provider with a network of institutions across India. With a commitment to quality education, the company offers a range of educational streams. As a Front Desk Executive, you will be part of a team that provides exceptional service to students, parents, and staff.Job OverviewThe Front Desk...

Support end users and IT equipment for all onsite and remote corporate employees. Monitor and respond to ticketing system requests and incidents in accordance with Service Desk guidelines - Triage and drive incident resolution - Perform installation, configuration, and upgrades of desktop/client hardware and software - Create and maintain technical/process...

**Job description** **Must Have**: **Minimum 2- 5 year** previous IT Service Desk executive experience. **Good-to-Have**: - An ITIL V4 / V3 Foundation qualification is preferable but not essential. - Knowledge of ITIL Processes - Incident, Service Management. - Project management experience. - Knowledge of cloud-telephony tools from reporting...

Job SummaryEnsono is seeking a highly skilled Service Desk Specialist to provide first-level support and initial point of contact for our associates and external clients regarding computer and network-related incidents, requests, or issues.Key ResponsibilitiesProvide immediate resolution to a high percentage of issues or assign issues to the next level of...

Job Title: Front Desk ExecutiveWe are seeking a highly skilled and organized Front Desk Executive to join our team at Podar Education Network in Hinjewadi Phase 3, Pune. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring seamless communication with...

Job Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our delivery center and ensure all metrics are measured and adhered to. The successful candidate will be responsible for key measurements, service levels, and critical deliverables for SD services.Main Responsibilities:Manage all activities in the delivery...

Acts as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...

Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there-s nothing that can stop us from growing together. Role: Service Desk Location: Ahmedabad/ Mumbai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time Education **Job...

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

**Job Description**: - Support end users and IT equipment for all onsite and remote corporate employees. Monitor and respond to ticketing system requests and incidents in accordance with Service Desk guidelines - Triage and drive incident resolution - Perform installation, configuration, and upgrades of desktop/client hardware and software - Create and...

Service Desk Manager (SDM) Language : Proficient in English (Read + Write + Speak) mandatory andEquivalent test of spoken and written and technical IT specific knowledge in both and EnglishRole purpose : - The Service Desk Manager is responsible for one delivery center to ensure all Metrics are measured and adhered.- Owner of key measurements, Service...

**Job Role - Service Coordinator (Telecaller )** **Roles & Responsibility** - Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service - Ensure timely and efficient delivery of services to customers - Communicate with customers to schedule appointments and provide updates on service status - Maintain...

**.** **Job Summary** Yasmins Body Image Pvt Ltd is hiring Front Desk & Operations executive for Pilates studio. **Position: Front Desk & Operations Executive** **Job Location: Bandra West** **Responsibilities and Duties** **Front Desk Management**: - Answering Incoming Calls and manage Studio's Whatsapp communication with the clients. - Maintaining...

Job Title: Technical Support Associate (International Voice Process) Must : Fluent communication skills Eligibility Criteria: Any graduate with minimum 1 years of experience in an international OR Technical voice process (services desk) **Salary**: upto 4Lpa (for 1 year exp in International OR Domestic)+Allowance (night shifts) + Incentives **Salary**:...

**.** **Job Summary** Yasmins Body Image Pvt Ltd is hiring Front Desk & Operations executive for Pilates studio. **Position: Client Service Coordinator** **Job Location: Bandra West** **Responsibilities and Duties** **Front Desk Management**: - Answering Incoming Calls and manage Studio's Whatsapp communication with the clients. - Maintaining Front...