Travel Coordinator

6 months ago


Jayanagar Bengaluru Karnataka, India TRAWELMART WORLD TOURS PVT LTD Full time

**Senior Travel Coordinator**:
Duties and Responsibilities:

- **Designing Travel Itineraries**: Crafting comprehensive travel itineraries tailored to individual client preferences, incorporating suggestions for entertainment, dining, and attractions.
- **Making Travel Arrangements**: Facilitating all aspects of travel arrangements, including booking hotel accommodations, securing plane tickets, and arranging transportation.
- **Client Counseling**: Providing informed guidance to clients regarding their travel options, elucidating disparities between available choices to aid decision-making.
- **Maintaining Client Relationships**: Nurturing existing client relationships by addressing concerns promptly and efficiently, ensuring satisfaction to foster repeat business.
- **Offering Additional Services**: Enhancing travel packages by including supplementary services and amenities such as hotel upgrades and discount coupons to enrich client experiences.
- **Flight Monitoring**: Keeping abreast of flight statuses while clients are in transit, staying vigilant for delays or disruptions to mitigate inconveniences.
- **Arranging Car Services**: Coordinating car rentals and confirming car services to facilitate seamless transportation for clients between airports and various destinations.
- **Researching Industry Trends**: Staying informed about developments in the travel industry, including changes in airport regulations, travel advisories, and destination-specific guidelines.
- **Handling Communications**: Managing incoming phone calls and greeting clients visiting the office, ensuring prompt and courteous assistance.

**Skills and Qualifications for Senior Travel Coordinator**:

- **Customer Service**: Proficiency in providing exceptional customer service to ensure client satisfaction throughout the travel planning process.
- **Salesmanship**: Ability to effectively upsell additional services and amenities to clients to enhance their travel experiences.
- **Communication Skills**: Strong verbal communication skills to articulate information clearly to clients and provide comprehensive counsel on travel options.
- **Problem-Solving**: Creative problem-solving abilities to swiftly address and resolve potential travel and scheduling issues as they arise.
- **Familiarity with International Travel**: Working knowledge of global geography and essential aspects of international travel such as currency exchange rates, languages spoken, and cultural norms.
- **Organization**: Excellent organizational skills and attention to detail to manage travel plans, schedules, and client preferences efficiently.
- **Research Skills**: Proficiency in conducting thorough research to source hotel accommodations, book airline arrangements, and gather pertinent information about travel destinations.
- **Adaptability**: Ability to adapt to changing circumstances and evolving client needs, ensuring flexibility in travel plans and arrangements.
- **Cultural Sensitivity**: Awareness and respect for cultural differences to provide culturally appropriate recommendations and advice to clients traveling to diverse destinations.

**Salary**: ₹30,000.00 - ₹60,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 3 years (required)

Work Location: In person


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