Front Desk Receptionist

6 months ago

Greater Noida, India Vedansh Group of Hospitals Full time

Job Title: Senior Front Office Executive (Reception) - IPD Desk

Location: Knowledge Park 2

Experience Level: Mid-Level

Salary Range: 15-25k

**Job Description**:
**Responsibilities**:
1. Greet and welcome patients, visitors, and guests in a professional and friendly manner.

2. Manage the IPD Desk efficiently, ensuring smooth operations and adherence to protocols.

4. Register patients accurately and verify their information, ensuring compliance with hospital policies.

5. Schedule appointments for patients and coordinate with various departments to ensure smooth patient flow.

6. Maintain cleanliness and organization at the reception area, ensuring a tidy and welcoming environment.

7. Assist in administrative tasks such as filing, data entry, and maintaining records.

8. Provide information to patients and visitors regarding hospital services, facilities, and policies.

9. Handle patient complaints and concerns with empathy and professionalism, escalating issues when necessary.

10. Collaborate with other departments to address patient needs and ensure a seamless experience.

**Requirements**:
1. Bachelor's degree or equivalent experience.

2. 2-3 years of experience as a Front Office Executive or similar role, preferably in a hospital or healthcare setting.

3. Excellent communication and interpersonal skills, with the ability to interact effectively with diverse individuals.

4. Strong organizational and multitasking abilities, with a keen attention to detail.

6. Ability to work effectively in a fast-paced environment and manage rotational shifts.

7. Empathetic and patient-oriented approach towards dealing with patients and visitors.

8. Ability to maintain confidentiality and adhere to ethical standards.

9. Willingness to undergo training and development programs as required.

10. Flexibility to adapt to changing job responsibilities and departmental needs.

This position offers an excellent opportunity for a motivated individual to contribute to the efficient functioning of our hospital's IPD Desk while gaining valuable experience in the healthcare industry. If you meet the above qualifications and are eager to take on this rewarding role, we encourage you to apply.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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