Customer Service
2 months ago
Job Description for a VIP **Customer Support Role. - Domestic Process**
**Responsibilities**
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.
**Requirements**:
- Graduate with 1 year voice experience.
- Communication and thought process has to be good.
- Excellent communication skills.
- Fluent in **English**
- Must be comfortable working from the office.
- Need Immediate Joiners
- 45 days Paid Training
- Age Limit - 30 years
**Shift Timings - 5 days working - Male - 6 am - 12 am (any 9 (nine) hours shift) - Rotational Shift**
**Female - 6 am - 8 pm (any 9 (nine) hours shift) - Rotational Shift**
Two Rotational week offs
**Job Location : Andheri, Sakinaka**
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- How much would you rate your communication skills on a scale of 10?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
Work Location: In person
Expected Start Date: 29/09/2024
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