Sales & Client Servicing

2 weeks ago

Grant Road Mumbai Maharashtra, India Heritage Hotels and Resorts Full time

**Schedule**:

- Rotational shift (7am to 3pm & 12 pm to 9pm)

**Experience**:
**Total work: 3 years (preferred)**

Work Location: Grant Road Mumbai

**Job description**

**RESPONSIBILITIES**:
v SALES:
1. Serve as a brand ambassador, effecvely promong Physique 57 India's premier products and services to prospecve clients.

2. Engage proacvely with potenal clients, understanding their fitness aspiraons, and recommending tailored membership optons.

3. Conduct comprehensive sales consultaons, providing detailed insights into our offerings, and addressing client inquiries professionally.

4. Maintain metculous and up-to-date records of sales actvites, including leads, prospects, and conversions. o Consistently meet or exceed sales targets, actvety contribung to the overall revenue growth of the organizaon. o Contnuously update product knowledge and stay informed about industry trends to deliver unparalleled service to clients.

v **CLIENT SERVICING**:
1. Provide exceponal customer service, ensuring an outstanding experience for all clients.

2. Assist clients with inquiries, promptly resolve concerns, and offer expert guidance on class schedules, membership details, and studio amenies. o Culvate and nurture client relaonships, fostering long-term loyalty through personalized interacons and a/enve consideraon of individual needs.

3. Acvely listen to client feedback, promptly address concerns, and provide valuable insights to the management team for ongoing improvement.

4. Maintain accurate client records and databases, demonstrang meculous a/enon to detail and maintaining utmost confidenality. o Collaborate seamlessly with other team members to ensure smooth operaons and consistently deliver high-quality service.

5. STUDIO OPERATIONS: o Work closely with the studio team to maintain an inving and impeccably organized environment for clients. o Assist in essenal administrave tasks such as class check-ins, membership renewals, and seamless processing of payments. o Uphold Physique 57 India's stringent cleanliness standards, ensuring the studio maintains an impeccable appearance at all mes. o Support the successful implementaon of promoonal acvies and events, fostering client engagement and enhancing retenon.

**Salary**: ₹38,000.00 - ₹40,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

**Speak with the employer**

+91 8591138953

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