Client Servicing

3 weeks ago


Mumbai, India Arin Consultancy Full time

ITES / BPO / Operations / Customer Service / Telecalling Mumbai _Mumbai_ March 3, 2023 - March 3, 2024 Financial Services

**Job Overview**:

- **Office Location (Area) **Mumbai
- **Salary Offer **5 to 6 LPA
- **Required Education **Graduate/MBA (Preferably finance)/ Post Graduate
- **Course Type **Full Time
- **Min Required Experience (Years) **0
- **Max Required Experience (Years) **1

Client Servicing -Custody - (PB)
Department : Asset Services
Location : Mumbai (India)
Reporting Relationship : Head
- Client Servicing

Responsible for servicing all clients within the LOB- FPIs, FDI, FVCI including domestic Institutional Investors.
Maintain customer service standards.
Be the Single Point of Contact (SPOC) for all client queries, complaints & day to day
requirement. Plan, prioritize & delegate work tasks to ensure proper implementation.
Improve Client experience & engagement, take ownership of customer issues resolve
them quickly & efficiently.
Support the frontline sales team with Leads, Client feedback & ensure cross sales by
furthering the existing relationships.

Graduate/MBA (Preferably finance)/ Post Graduate with strong communication and
multitasking skills.
Ability to work with strict deadlines & think out of the box
Good communication, Interpersonal & presentation skills is a must
Ability to identify client needs & resolve all queries timely & efficiently.


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