Customer Service Representative

4 weeks ago


Kolkata, India Utsav Collections Full time

Are you a bright graduate looking to start your career? Do you love social media? Are you good in English? Do have some experience of working with Excel?

Then Welcome to Utsav Collections

Utsav Collections is a young and fast growing womens’ ethnic brand. We have a lovely showroom in the lush area of Hindustan Park, Kolkata.

Due to growth, we are looking to add a new member to our team in Hindustan Park. We are looking for a fresh graduate who is looking to start their career

As a customer care executive,

**Your job responsibilities will include (but not limited to)**:

- Promptly addressing all customer queries from all sources ( whatsapp, phone, social media, etc)
- Calling customers to convert sales ( including scheduled video calls by customers)
- Checking stock availability and close orders
- To process website orders and sort them by type ( cod or paid)
- Sending payment details to customers and tallying the payments once made
- Process all orders by order numbers and work with packing team to ensure shipments are ready to dispatch
- Booking courier and generating shipping labels, sending the shipping/tracking info to customers
- Dealing with customer returns
- Daily take stock (tally physical with online)
- Entering customer data onto excel and making sure they are upto date
- Regularly visit store to keep yourself updated on product and price

You must be local, and able to commute to work easily.

**Job Types**: Full-time, Fresher

**Salary**: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Golpark, Kolkata - 700029, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Language**:

- English (required)



  • Kolkata, West Bengal, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Kolkata, India G&R Management Consultancy Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Kolkata, India Adyan Consultants PVT LTD. Full time

    A customer service representative is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organisation. Their responsibilities include regularly interacting with clients to address their issues, and respond to inquiries, in order to maintain solid consumer...


  • Kolkata, India Gurpinder Singh Full time

    Are you a dynamic, enthusiastic graduate looking to kickstart your career in the exciting world of real estate? We're looking for a motivated and passionate Customer Care Representative to join our team and help us provide exceptional service to our clients. As a Customer Care Representative, you'll be at the forefront of our customer service efforts....


  • Kolkata, India UPTOWNIE Full time

    A customer calling representative at a women's apparel brand who will talk to customers and help them with their difficulties. **Salary**: ₹9,000.00 - ₹12,000.00 per month Schedule: - Monday to Friday - Weekend availability **Experience**: - Customer service (preferred) **Language**: - English (preferred) - Hindi (preferred) **Speak with the...


  • Kolkata, India UPTOWNIE Full time

    A customer service representative whose ob will be to talk to customers and solve their problems, and also call potential customers and try to get them to purchase. **Salary**: ₹9,244.88 - ₹15,000.00 per month Schedule: - Monday to Friday - Weekend availability Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute or planning to...


  • Kolkata, India Crescentek Full time

    This is a remote position. We are urgently looking for some **experienced** **Customer Service Representative**. ** WORK FROM HOME ** ** SHOULD HAVE OWN LAPTOP ** ** EXPERIENCED : 2 - 4 YEARS ** ** ROTATIONAL SHIFT ** - Provide Support to customers, - Receive calls and provide required service to the customer **Required skills**: - Should have hands...


  • Kolkata, India Ghost Research Solutions Full time

    **Job Title - **Customer Service Representative **Experience - 1years in outbound sales** **Responsibilities-** - Handling customers over the call - Assist customers and onboard new customers - Meeting the targets and closing the deal **Requirements-** - Good communications and interpersonal skills - Basic computer knowledge - Capability for sales...


  • Kolkata, India Crescentek Full time

    We are urgently looking for some **experienced** Customer Service Representatives. **WORK FROM HOME** **CANDIDATES FROM KOLKATA WILL BE GIVEN PRIORITY** **NIGHT SHIFT - US SHIFT STARTING FROM 8PM** **EXPERIENCE : 3 - 4 YEARS IN INTERNATIONAL CUSTOMER SERVICE** - Providing support to our international clients. - Taking care of inbound calls. - Assessing...


  • Kolkata, India Ghost Research Solutions Full time

    **Job Title - **Customer Service Representative **Experience - 1years in outbound sales** **Responsibilities-** - Handling customers over the call - Assist customers and onboard new customers - Meeting the targets and closing the deal **Requirements-** - Good communications and interpersonal skills - Basic computer knowledge - Capability for sales...


  • Kolkata, India Ghost Research Solutions Full time

    **Job Title - **Customer Service Representative **Experience - 1years in outbound sales** **Responsibilities-** - Handling customers over the call - Assist customers and onboard new customers - Meeting the targets and closing the deal **Requirements-** - Good communications and interpersonal skills - Basic computer knowledge - Capability for sales...


  • Kolkata, India Adi Mohini Mohan Kanjilal Full time

    Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Contact no - 03322570774 **Salary**: ₹9,000.00 - ₹10,000.00 per month **Benefits**: - Work from home Schedule: - Morning shift - Night shift Supplemental...


  • Kolkata, India Career Comfort Full time

    **>> Position**:International Inbound Voice Process **>> Location**: Kolkata location (Salt lake, Sector 5) **>> Type**: Full-time, Night shift, Work from office **>> Industry**:Bpo/telecaller sector & Healthcare industry Are you ready to take your career to the global stage? We're thrilled to offer an exceptional opportunity for dedicated individuals to...


  • Kolkata, India Career Comfort Full time

    re you ready to take your career to the global stage? We're thrilled to offer an exceptional opportunity for dedicated individuals to join our dynamic team in the International Inbound Process. If you're passionate about providing top-notch customer service, and thrive in a fast-paced environment, we want to hear from you **>> Position**:International...


  • Kolkata, India ManpowerGroup Service Pvt Ltd Full time

    **Salary**: ₹20,000.00 - ₹28,882.33 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Evening shift - Flexible shift - Monday to Friday - Morning shift - Night shift - Rotational shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute...


  • Kolkata, India Ayu Mantra Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. - High...


  • Kolkata, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Kolkata, India SMART ACHIEVER ENTERPRICE Full time

    A Customer Service Job also known as a Telemarketing Representative or Telesales Executive, is responsible for making outbound phone calls to potential customers with the aim of selling products or services or generating interest and leads for the sales team. This role often involves working in call centers, customer service departments, or sales teams...


  • Kolkata, India subhadrajobs consultancy Full time

    We are haring for the Customer Care Representative for the BPO, We are giving a free jobs. Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549 in hand...


  • Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time

    **Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...