Service Desk Support

6 months ago


Gurgaon, India SSquad Global Full time

Responsibilities
- Day to day as an executive and tier 1 support
- Providing desk side support including white glove service to executive team and on

site level 1 support to users
- Imaging and re-imaging laptops and desktops setting it up with required configurations for new and existing users.
- Diagnosing, troubleshooting and solving hardware (PCs, Printers), software and network issuesActive Directory for user account management
- ServiceNow ticketing system
- SCCM for Imaging and re-imaging laptops and desktops as well as deployment of software’s - Windows 10 - Microsoft Office365 - Microsoft Teams - Skype For Business - One drive - Data migrations and backups - Laptop and Desktop deployments - Well-developed time management skills - Ability to work independently as single handed onsite
- Providing desk side technical support for users including walk-ins and calls & support tickets generated.
- Imaging and re-imaging laptops and desktops setting it up with requires configurations for new and existing users.
- Troubleshooting hardware/software and network issues.
- Decision making for when a hardware and accessories needs further troubleshooting or to be replaced for break fix
- Work with project offices to ensure project continuity and be able to deliver on time Requirement
- Bachelor’s degree in computer science or information technology.
- Proven work experience as a desktop support engineer or support technician.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.Excellent interpersonal skills.Good written and verbal communication skills

**Job Type**: Permanent

Pay: From ₹22,200.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of IT Service desk experience do yo have?
- Are you willing to work with New Zealand time zone?

**Experience**:

- IT service service desk: 2 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)



  • Gurgaon, India AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...


  • gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job Title: L1 Service Desk Engineer Experience: 1-2 Years Location: Gurgaon Shift: Rotational 24/7 Job Summary: The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting...


  • Gurgaon, India Hatch Full time

    **Requisition ID**:86574 **Job Category**:Information Technology **Location**:Gurugram, Haryana, India Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly...


  • gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job Title: L1 Service Desk EngineerExperience: 1-2 YearsLocation: GurgaonShift: Rotational 24/7Job Summary:The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical...


  • Gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job Title: L1 Service Desk EngineerExperience: 1-2 YearsLocation: GurgaonShift: Rotational 24/7Job Summary:The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical...


  • Gurgaon, India ThoughtSol Infotech Pvt. Ltd Full time

    Job Title: L1 Service Desk EngineerExperience: 1-2 YearsLocation: GurgaonShift: Rotational 24/7Job Summary:The L1 Service Desk Engineer is the first point of contact for IT support within the organization, responsible for providing efficient and courteous technical assistance. The role involves handling initial support requests, troubleshooting technical...


  • Gurgaon, Haryana, India IBCScorp Full time

    At IBCScorp, we are seeking a highly skilled IT Service Desk Professional to join our team. As a key member of our technical support staff, you will be responsible for providing exceptional customer service and technical assistance to our end-users.This is an exciting opportunity for a motivated and detail-oriented individual who is passionate about...


  • Gurgaon, Haryana, India Bellator Group Full time

    At Bellator Group, we're passionate about helping people achieve their fitness goals in a supportive and motivating environment. With top-notch equipment, a variety of classes, and personalized training, we're committed to empowering our members to live healthier, happier lives.We are seeking a friendly and professional Front Desk Receptionist to join our...

  • Front Desk Executive

    2 weeks ago


    Gurgaon, India Navvyasa Consulting Full time

    About the role:We are seeking aFront Desk Officerto be the first point of contact for our company. The ideal candidate will be responsible for providing exceptional customer service, managing the front desk, and assisting with various administrative tasks. As the face of the company, The Front Desk Officer will play a crucial role in creating a positive and...

  • Front Desk Executive

    2 weeks ago


    Gurgaon, India Navvyasa Consulting Full time

    About the role:We are seeking a Front Desk Officer to be the first point of contact for our company. The ideal candidate will be responsible for providing exceptional customer service, managing the front desk, and assisting with various administrative tasks. As the face of the company, The Front Desk Officer will play a crucial role in creating a positive...


  • Gurgaon, Haryana, India IBCScorp Full time

    We are seeking a highly skilled Help Desk IT Support Specialist to join our team at IBCScorp.This role involves providing exceptional support to our customers by resolving their technical issues and improving overall customer satisfaction.The ideal candidate will have experience in troubleshooting and resolving technical problems, as well as excellent...

  • Front Desk Executive

    2 weeks ago


    Gurgaon, India Navvyasa Consulting Full time

    About the role: We are seeking a Front Desk Officer to be the first point of contact for our company. The ideal candidate will be responsible for providing exceptional customer service, managing the front desk, and assisting with various administrative tasks. As the face of the company, The Front Desk Officer will play a crucial role in creating a...


  • Gurgaon, Haryana, India Navvyasa Consulting Full time

    Job SummaryWe are seeking a highly skilled Front Desk Officer to provide exceptional customer service and support to our clients, visitors, and employees. The ideal candidate will be responsible for managing the front desk, handling administrative tasks, and ensuring a positive and welcoming atmosphere.About the CompanyNavvyasa Consulting is a dynamic...

  • Front Desk Ambassador

    4 weeks ago


    Gurgaon, Haryana, India INNOVISION Limited Full time

    We are seeking a skilled and detail-oriented Front Desk Associate to join our team at INNOVISION Limited in Gurugram, Haryana.Job Type: Full-timeExperience: Previous experience in a similar role is required.Education: A minimum of 12th pass or Diploma in Hotel management is necessary.Salary Offered: ₹12,000 - ₹14,000 per month (in-hand).The successful...


  • Gurgaon, India Bellator Group Full time

    ✨ Join Our Team as a Front Desk Receptionist at Bellator Group! ✨Are you someone who loves interacting with people and creating a positive first impression? We’re looking for a Front Desk Receptionist to be the face of our company and provide exceptional service to clients and visitors.Key Responsibilities:Greet visitors with a warm and professional...

  • Front Desk Executive

    8 months ago


    Gurgaon, India Cloud Certitude Full time

    **Company Overview**: Cloud Certitude is a leading organization in the IT Services and IT Consulting industry, providing innovative solutions and support to a diverse range of clients. With a strong focus on technology and customer satisfaction, we are dedicated to delivering excellence in every aspect of our work. **Role and Responsibilities**: The Front...


  • Gurgaon, Haryana, India Hiring Hub Consultancy Full time

    Job Overview:Hiring Hub Consultancy is seeking a highly skilled Help Desk Specialist to join our team. In this role, you will be responsible for providing exceptional customer support and resolving technical issues.Estimated Salary: $33,000 - $34,000 per annumAbout the Role:This is a fantastic opportunity to work in a dynamic environment and develop your...


  • Gurgaon, Haryana, India IBCScorp Full time

    We are seeking a highly skilled Help Desk Technical Specialist to join our team at IBCScorp.The successful candidate will be responsible for providing exceptional technical support to our end-users, ensuring that their issues are resolved efficiently and effectively.As a Help Desk Technical Specialist, you will play a critical role in maintaining the high...

  • Help Desk Specialist

    3 weeks ago


    Gurgaon, Haryana, India Shapercult Full time

    Looking for a challenging role in customer support? Shapercult is seeking an experienced Help Desk Specialist to join our team.Location: Sector 30, Gurugram, HaryanaEstimated Salary: ₹22,750 - ₹28,125 per month (based on location and experience)About the RoleAs a Help Desk Specialist at Shapercult, you will be responsible for handling escalated customer...


  • gurgaon, India Navvyasa Consulting Full time

    About the role:We are seeking a Front Desk Officer to be the first point of contact for our company. The ideal candidate will be responsible for providing exceptional customer service, managing the front desk, and assisting with various administrative tasks. As the face of the company, The Front Desk Officer will play a crucial role in creating a positive...