Help Desk Specialist

4 days ago


Gurgaon, Haryana, India Hiring Hub Consultancy Full time

Job Overview:

Hiring Hub Consultancy is seeking a highly skilled Help Desk Specialist to join our team. In this role, you will be responsible for providing exceptional customer support and resolving technical issues.

Estimated Salary: $33,000 - $34,000 per annum

About the Role:

This is a fantastic opportunity to work in a dynamic environment and develop your skills as a customer service professional. As a Help Desk Specialist, you will be the first point of contact for customers with technical issues or queries.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries
  • Work closely with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of products and services
  • Meet or exceed performance metrics and quality standards

Requirements:

  • Excellent communication and interpersonal skills
  • Minimum 6 months of experience in customer service
  • Comfortable working in a fast-paced environment

What We Offer:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment

Interview Process:

The interview process will consist of a virtual interview with our hiring team. If successful, you will be required to provide proof of eligibility to work in the region.


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