Front Desk Service Ambassador
1 week ago
At Bellator Group, we're passionate about helping people achieve their fitness goals in a supportive and motivating environment. With top-notch equipment, a variety of classes, and personalized training, we're committed to empowering our members to live healthier, happier lives.
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our members and guests, you will provide exceptional customer service by greeting them warmly and ensuring smooth coordination with the relevant staff.
You'll play a key role in creating a welcoming environment and supporting the overall operation of the club. Your duties will include:
- Greeting members and guests as they arrive with a warm and friendly attitude.
- Handling check-ins and check-outs efficiently, ensuring accurate member information.
- Providing information about the club's services, classes, and events to members.
- Answering phone calls and inquiries promptly, directing them to the appropriate departments.
- Assisting in scheduling and coordinating appointments, classes, and personal training sessions.
- Maintaining a clean, organized, and welcoming front desk area.
- Ensuring that any member concerns or issues are directed to the appropriate staff member for resolution.
- Processing payments and handling billing inquiries.
- Coordinating with fitness trainers, housekeeping, and other departments to ensure smooth operations.
In this role, you can expect a salary range of $40,000 - $55,000 per year, depending on experience and qualifications. If you're a people person who is passionate about providing excellent customer service, we'd love to hear from you
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