Customer Care Executive
2 weeks ago
Greetings for the day
Northstar Growth Advisor LLP offers you an opportunity to join as a Customer Care Executive - Sales with the organization.
- Location: GIFT City, Gandhinagar
- Experience: 1 - 5 years (Minimum 1 year of experience in outbound voice process)
- Salary: 22,000 - 28,000 per month (based on last drawn salary)
- Managing inbound & outbound voice process and customer service inquiry.
- Need to support for new customer registrations
- Managing leads/customers via click to call & references.
- Converting the leads into customers.
**Require Skill**:
- Inbound & Outbound customer service experience
- Strong phone etiquettes and active listening skills
- Communicate clearly to resolve queries within defined SLA’s.
- Usage of the positive language across interactions.
Qualification: HSC/Any Graduate/Equivalent
Work Days: 6 Days (Monday to Saturday)
Working Hours: 2:00 pm to 11:00 pm (Hybrid)
Language: English (mandatory) / Gujarati (added advantage/optional).
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹22,000.00 - ₹28,000.00 per month
Schedule:
- UK shift
Ability to commute/relocate:
- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Gujarati (preferred)
- English (preferred)
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