Customer Care Executive
3 weeks ago
**Responsibilities**:
- Provide timely and accurate information to clients regarding products, services, and policies.
- Investigate and resolve client issues, complaints, or escalations in a professional and efficient manner.
- Collaborate with other departments to find solutions and ensure customer satisfaction.
- Develop a deep understanding of the company's products or services to assist clients effectively and stay updated on product changes, updates, and new features.
- Ensure that customer interactions align with company policies, values, and service standards.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Bikaner, Rajasthan (required)
Ability to Relocate:
- Bikaner, Rajasthan: Relocate before starting work (required)
Work Location: In person
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