Customer Support

We are looking for Customer service/support (NON - IT) people with this experience and some basic knowledge of HTML/CSS and Database would be perfect. **Responsibilities** - Inform customers about IT products and services. - Walk customers step-by-step through the problem-solving process. - Help with troubleshooting hardware and software. - Follow up with...

**Customer Support Coordinator** **Position**: Customer Support Coordinator **Experience**: 0 - 3 **Educational Qualification**: Any degree with experience in customer support, fresher **Department**:Customer Success, Service & Operations **Locations**: Pondicherry **Work Type**: Full Time, Permanent **Work Mode**: Work from Office 1. A Customer...

**Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...

Monitor customer complaints on social media and reach out to provide assistance - Follow up with customers to ensure their technical issues are resolved - Gather customer feedback **Benefits**: - Health insurance - Paid sick time - Provident Fund **Language**: - Do you speak Hindi? (required) **Location**: - Puducherry, Puducherry (required) Work...

Females Only! Good Communication Skill in English and Tamil Eligibility : Any Degree / Diploma **Salary**: ₹10,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Puducherry, Puducherry: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (required) **Experience**: - total work:...

We are looking for Customer service/support. people with this experience and some basic knowledge of HTML/CSS and Database would be perfect. **Responsibilities** - Inform customers about IT products and services. - Walk customers step-by-step through the problem-solving process. - Help with troubleshooting hardware and software. - Follow up with customers...

**JD for IT Support Technician** Responsibilities for Help Desk Technician - Manage Help Desk tickets in a timely manner - Provide customer assistance - Document customer interactions - Run diagnostics to resolve customer reported issues - Escalate issues to the next Tier with next level of difficulty - Install, make changes and repair computer hardware and...

Job Description : We looking for SAP ABAP Consultant for our organization. Work experience : 5 Years. Work location : Puducherry, India. Job description : - Minimum 5 years of hands-on experience in SAP ABAP development.- Strong proficiency in ABAP programming, including RICEF objects and Object-Oriented ABAP.- Solid understanding of SAP modules (e.g. , SD,...

We looking for SAP FICO Consultant for our organization. Work experience : 5 Years. Work location : Puducherry, India. Job description : - Minimum 5 years of experience as an SAP FICO Consultant, with at least 2 full-cycle SAP implementations.- In-depth knowledge of SAP FI modules (GL, AP, AR, AA, Banking) and CO modules (Cost Center Accounting, Profit...

Job Description :We looking for SAP ABAP Consultant for our organization. Work experience : 5 Years. Work location : Puducherry, India. Job description : - Minimum 5 years of hands-on experience in SAP ABAP development.- Strong proficiency in ABAP programming, including RICEF objects and Object-Oriented ABAP.- Solid understanding of SAP modules (e.g. , SD,...

We looking for SAP FICO Consultant for our organization. Work experience : 5 Years. Work location : Puducherry, India. Job description : - Minimum 5 years of experience as an SAP FICO Consultant, with at least 2 full-cycle SAP implementations.- In-depth knowledge of SAP FI modules (GL, AP, AR, AA, Banking) and CO modules (Cost Center Accounting, Profit...

Introduction: We are looking for a dedicated and customer-oriented individual to join our team as a Customer Executive. As a Customer Executive, you will be responsible for providing exceptional customer service and ensuring customer satisfaction. This is an exciting opportunity to be the face of our company and contribute to our continued...

Job Title: Technical Support Specialist – InDesign and XML Expertise (ePublishing only) Location: Pondicherry Position Type: Full-time / Contract Joining: Immediate preferred Job Overview We are seeking Technical Support Specialists with a strong knowledge of Adobe InDesign and XML. The ideal candidate will have at least 1+ years of hands-on experience...

Job Title: Technical Support Specialist – InDesign and XML Expertise (ePublishing only) Location: Pondicherry Position Type: Full-time / Contract Joining: Immediate preferred Job Overview We are seeking Technical Support Specialists with a strong knowledge of Adobe InDesign and XML. The ideal candidate will have at least 1+ years of hands-on experience...

Responsibilities - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution - Keep records of customer interactions, process customer accounts and file documents - Greet customers warmly and ascertain problem or reason for calling - Assist with placement of orders, refunds, or exchanges -...

Role : IT Support Engineer Job description :- The candidate needs to provide comprehensive technical support to CloudKaptan employees.- Research, resolve, and respond to inquiries received via web chat, telephone calls, email, and ticketing system, all in a timely manner, in accordance with team standards.- Diagnose and troubleshoots end user computing...

**Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: Up to ₹29,500.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Work from home Schedule: - Day shift - Morning shift Supplemental pay types: - Overtime pay - Quarterly bonus Ability to commute/relocate: - Puducherry, Puducherry: Reliably commute or planning...

About the RoleThis Support Staff position is responsible for providing administrative assistance to the Human Resources department at Chailease International Leasing Co. Ltd.The successful candidate will be expected to:Provide exceptional customer service by greeting clients, visitors, and directing them to the relevant contacts.Support the team with various...

This will be more of a sales/operational support roll: - Customer setups - Customer onboarding - System config - Solution design **Skills**: - Word/document processing - Exposure to Saas software - Good technical skills - Problem solving skills - Good communication skills (could we put them on the phone with an Aussie/English client **Job Types**:...

Job Title: Technical Support Specialist – InDesign and XML Expertise (ePublishing only) Location: Pondicherry Position Type: Full-time / Contract Joining: Immediate preferred Job Overview We are seeking Technical Support Specialists with a strong knowledge of Adobe InDesign and XML. The ideal candidate will have at least 1+ years of hands-on...