Helpdesk - L1 Agent

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...

Responsibilities: Minimum 2 - 3+ years of experience. Break / Fix - L1 and L2 issues. Windows / MAC Support IMAC - Install, Move, Add, Change Hardware / Software issues Ticketing System (ServiceNow) Asset Tracking / Inventory Management Office 365 Strong Communications Skills The Level 2 Team is considered the face of IT and for...

Responsibilities: Minimum 2 - 3+ years of experience. Break / Fix - L1 and L2 issues. Windows / MAC Support IMAC - Install, Move, Add, Change Hardware / Software issues Ticketing System (ServiceNow) Asset Tracking / Inventory Management Office 365 Strong Communications Skills The Level 2 Team is considered the face of IT and for our clients...

What skill sets are we looking for? J1190 - Ensuring execution of finalized trade as per terms finalized - at the customer end for the business - Managing the entire chain of the operations and documentation, entailing contracting from source (imports/domestic) to customer (incluing drafting the contracts and executing them), as well as receipts,...

Skill: Webchat Experience: 1 to 5 Years Location: Mumbai **Job Description**: - Explain company's features, products, and services - Assist customers with service or feature modifications on account - Respond to any disruption of service issues - Open trouble ticket depending on the nature of the service issue - Analyse, isolate and diagnose technical...

Duties and Responsibilities•Minimum one year of experience in server patching.•Must have good knowledge on product like WSUS, SCCM, Shavlik•Basic Knowledge in Group policy and WSUS update agent•Liaising with client.•Generation/ updation of ticket in the ticketing system.•Preparing Monthly / Weekly reports for Customer•Abide by all terms of...

Duties and Responsibilities•Minimum one year of experience in server patching.•Must have good knowledge on product like WSUS, SCCM, Shavlik•Basic Knowledge in Group policy and WSUS update agent•Liaising with client.•Generation/ updation of ticket in the ticketing system.•Preparing Monthly / Weekly reports for Customer•Abide by all terms of...

**Date**:Apr 20, 2023 **Location**: Mumbai, IN **Company**:Carestream Health **Position Summary**: TThe Customer care dispatch CCD agent has a fundamental role in providing support 24 hours a day 7 days a week, creating service calls and/or redirecting customer calls to a specialized support group and/or to our field engineers to provide immediate...

**Date**:Apr 20, 2023 **Location**: Mumbai, IN **Company**:Carestream Health **Position Objective**: The Customer care dispatch CCD agent has a fundamental role in providing support 24 hours a day 7 days a week, creating service calls and/or redirecting customer calls to a specialized support group and/or to our field engineers to provide immediate...

Mizuho Global Services India Pvt. Ltd.Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related...

KEY SKILLS AND EXPERIENCE :- Hands on experience in an operations role managing an IT department in a retail environment- Sound knowledge of best practices around service delivery- ITSM/ITIL certification is preferred- Strong analytical & problem-solving skills with ability to translate ideas into practical implementation- Ability to manage stakeholder...

KEY SKILLS AND EXPERIENCE : - Hands on experience in an operations role managing an IT department in a retail environment - Sound knowledge of best practices around service delivery - ITSM/ITIL certification is preferred - Strong analytical & problem-solving skills with ability to translate ideas into practical implementation - Ability to manage stakeholder...

KEY SKILLS AND EXPERIENCE :- Hands on experience in an operations role managing an IT department in a retail environment- Sound knowledge of best practices around service delivery- ITSM/ITIL certification is preferred- Strong analytical & problem-solving skills with ability to translate ideas into practical implementation- Ability to manage stakeholder...

Short Intro and About the Job The Sr Officer – Sales IT at Danone India will be a critical resource to drive digital transformation for the sales organization. He / She will bring and deploy expertise critical to leverage digital initiatives to drive business effectiveness. He / she will be the nodal point for training, testing and deploying all...

Short Intro and About the Job The Sr Officer – Sales IT at Danone India will be a critical resource to drive digital transformation for the sales organization. He / She will bring and deploy expertise critical to leverage digital initiatives to drive business effectiveness. He / she will be the nodal point for training, testing and deploying...

We are hiring for t , Genesys IVR-SFDC Integration using APIs Member profile details Authentication Intelligent Routing CTI for Agent Screen Pop up. Genesys Voice mail to Email Integration for auto ticketing. Customized UI for Wrap up codes integrated with SFDC. Genesys- Fi-Serve Integration using Audio codes SBC & ATA. Phone banking over WAN / SIP Cloud....

We are hiring for t , Genesys IVR-SFDC Integration using APIs Member profile details Authentication Intelligent Routing CTI for Agent Screen Pop up. Genesys Voice mail to Email Integration for auto ticketing. Customized UI for Wrap up codes integrated with SFDC. Genesys- Fi-Serve Integration using Audio codes SBC & ATA. Phone banking over WAN / SIP Cloud....

Overall 8-10 years’ experience in network security with at least 5 years in managing VPN solutionsProficiency with management VPNExperience in working with Windows, Linux, Unix environmentsHands-on experience in commissioning and Implementation of VPN solutions and integrating with various management and authentication authorization tools (email, AD, IAM,...

From 5 to 10 year(s) of experience ₹ Not Disclosed by Recruiter - Goregaon, Mumbai (All Areas) **Skills: - Splunk /Qradar - Configuration ,**Implementation**/**Administration** and Monitor Console & Dashboards and provide response to the reported incidents - Monitor **SIEM** **tool** health and perform rules fine tuning - Perform initial analysis for...

Mizuho Global Services India Pvt. Ltd.Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related...