Application Support L2

2 months ago

Hyderabad, India Meithee Tech Private Limited Full time

**Application Support _ L2**

Job Title: Application Support _ L2

Experience: 3-5 Years

**Job Type**: Full time

Location : Hyderabad

Job Description:
**Responsibilities**:

- Designing and implementing new network solutions and/or improving the efficiency of current networks Installing, configuring and supporting network equipment including routers, switches, wireless devices Configuring firewalls, routing and switching to maximize network efficiency and security Maximizing network performance through ongoing monitoring and troubleshooting Provide critical thinking to complex problems in a 24/7, mission critical network environment.
- Process, monitor and prioritize trouble tickets.
- Automate the tasks, which should be automated.
- Provide support and administration of customer firewalls and security appliances Provide support and administration of customer network load balancing appliances Arranging scheduled upgrades Investigating faults in the network Updating network equipment to the latest firmware releases Reporting network status to key stakeholders Troubleshoots network problems.
- IP address auditing.
- Establishes networking environment by designing system configuration and directing system installation.
- Defines, documents, and enforces system standards.
- Maximizes performance by troubleshooting network problems and outages and scheduling upgrades.
- Thorough understanding of the TCP/IP protocol.
- Detailed knowledge of the OSI layers 1-4 and 7 associated equipment.
- Firewall: Palo Alto
- Load Balancers
- Switches : Cisco
- Change management: Knowledge of ITIL procedure

**Qualifications**:

- Bachelor’s degree in business information systems (IS), computer science or related field, or equivalent-related IT experience
- Good written and verbal communication skills.
- Active Palo Alto Networks Certified Network Security Engineer (PCNSE), or similar IT certification a plus.
- Analytical and detail orientated.
- Must be able to interact with management, vendors and external parties and should be effectively communicate complex issues in a clear and concise manner.
- Document implementations, modifications and removals.
- Highly organized, self-motivated, able to multi-task, able to work independently as well as a team player Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude.

**Salary**: ₹300,000.00 - ₹800,000.00 per year

Day range:

- Monday to Friday

Shift:

- Day shift

Application Question(s):

- How many years of total work experience do you have?
- What is your current notice period (please mention in days)?
- What is your Current CTC Per Annum (Please mention in Lakhs)?
- What is your Expected CTC Per Annum (Please mention in Lakhs)?
- How many years of experience do you have as a Application Support _ L2?
- Will you be able to reliably commute or relocate to Hyderabad for this job?

**Speak with the employer**
+91 7094480405

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