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Customer Service Representative

4 weeks ago

Gurugram Haryana, India Hoopoe Infoedge Pvt Ltd Full time

We are Hiring

**Designation : Customer support representative**

**Qualification : Graduate**

**Language : English and Hindi**

**Excellent communication skills, both written and verbal.**

**Versant 6 Certified**

**Fresher and Experienced both can apply**

**Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).**

**Salary : 28K CTC**

**6 Day's working**

**24/7 Rotational Shift**

**Day shift for females till 9 pm/ Rotational for males**

**Location : Gurgaon, Haryana**

Key Responsibilities:
Assist in the development and implementation of fintech strategies and initiatives.

Conduct market research and analysis to identify emerging trends, competitors, and potential opportunities.

Support the planning and execution of marketing campaigns to promote fintech products and services.

Collaborate with cross-functional teams to streamline processes and improve operational efficiency.

Assist in the preparation of presentations, reports, and documentation for internal and external stakeholders.

Participate in meetings, workshops, and training sessions to enhance your understanding of fintech operations and management principles.

Provide administrative support as needed, including data entry, scheduling meetings, and managing correspondence.

Contribute to ongoing projects and undertake ad-hoc tasks as assigned by supervisors

**Job Types**: Full-time, Permanent

Pay: Up to ₹28,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person