Customer Service Representative

3 weeks ago

Gurugram Haryana, India Markovate Full time

About us:
Welcome to Markovate, where innovation meets excellence With 50+ engineers, we excel in AI, ML, Blockchain, Cloud, and Web development. Our clients include Dell, Walmart, Nestle, NVMS, Kraftfoods, and Aisle 24 among others. Having delivered 300+ digital products, we offer a dynamic environment for professionals. Join us and be part of a team shaping the future of technology, working on impactful projects that redefine industries. Continuous learning, a talented team, and a customized approach make Markovate an exciting place to advance your career. Explore opportunities with us and contribute to building the future of AI and digital solutions

We are currently expanding our team and seeking a talented and customer-focused individual to join us as a Customer Service Representative for our Client's Chat Support team.

**Responsibilities**:

- Offer prompt, accurate, and professional responses to customer queries.
- Work during the night shift hours to support our global customer base.
- Maintain a high level of alertness and attentiveness during the night hours.
- Collaborate with customers across various chat platforms to deliver consistent and effective support.
- Manage multiple customer interactions simultaneously.
- Develop a deep understanding of our services to provide detailed and relevant information to customers.
- Identify and resolve customer issues, escalating to higher levels of support when necessary.
- Troubleshoot technical problems and provide step-by-step guidance.
- Maintain accurate and detailed records of customer interactions, transactions, and resolutions.
- Provide insights and feedback on common customer issues.

**Qualifications**:
Requirements:

- Must have2-3 years of previous experience in customer service, with a focus on chat support.
- Ability to work during the night shift hours.
- Should have working knowledge of the Freshchat platform.
- Must have proficiency in written English.
- Excellent communication skills with a strong command of grammar and spelling.
- Tech-savvy with the ability to navigate multiple systems and platforms.
- Strong problem-solving skills and a proactive approach to customer issues.

**Additional Information**:
PLEASE APPLY ONLY IF YOU HAVE INTERNATIONAL (US/UK/CANADA) CHAT EXPERIENCE.

Why Join Us:
At Markovate, you'll be part of a forward-thinking team that embraces innovation and excellence. We offer opportunities to work on groundbreaking projects that make a significant impact. If you are passionate about customer service and thrive in a dynamic, fast-paced environment, we would love to hear from you.

  • Customer Service Representative

    6 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    6 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India Orange shark Full time

    Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions,...

  • Customer Service Representative

    4 months ago

    Gurugram, Haryana, India Vami Tech Solutions Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...

  • Customer Service Representative

    6 months ago

    Gurugram, Haryana, India Orange shark Full time

    Brief Description: The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with roadside assistance, medical assistance, or health assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...

  • Customer Service Representative

    7 months ago

    Gurugram, Haryana, India V-Bazaar Retail Full time

    Job Description: Customer Care Service Position: Customer Care Service Representative About the Company: VLEBazaar is a rapidly growing e-commerce platform based in India, established in 2015. As one of India's top 100 startups, VLEBazaar aims to provide high-quality products at affordable prices, even in rural areas. We are currently seeking dedicated and...

  • Customer Service Representative

    3 months ago

    Gurugram, Haryana, India Millennium Skill Assessor PVT ltd Full time

    POST - CUSTOMER SERVICE REPRESENTATIVE QUALIFICATION- B.SC/B.TECH TEXTILE SALARY - 25K-30K LOCATION - GURGAON Customer Service team B.Tech (Textile) and B.SC. graduates are preferable. **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning shift Supplemental...

  • Customer Service Representative

    2 months ago

    Gurugram, Haryana, India Vibgyor Recruiters Full time

    A customer service representative (CSR) is a frontline employee who interacts with customers to: - Answer questions - Address concerns - Resolve complaints - Provide product or service information - Maintain customer satisfaction - Promote customer loyalty Pay: ₹10,470.11 - ₹40,000.00 per month **Benefits**: - Food provided - Health insurance - Paid...

  • Customer Service Representative

    1 month ago

    Gurugram, Haryana, India ACE INFOTEXiS PVT.LTD . Full time

    Urgently Requires a Customer Services Representative CTC: Rs.20000 - Rs.27000 Per Month Location: Gurugram, Haryana Qualification: Any Graduate Experience: 1 - 2 Years Of Experience in Logistics Industry **Skills**: - Experience into Freight Forwarding / shipping / CHA set up managing customer service - Should be known to International shipments...

  • Customer Service Representative

    2 weeks ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Hiring for Customer Service Representative** Location : Gurgaon Salary upto 36k per month 5 Days working Both side cabs Day shifts **APPLY NOW!** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 - ₹36,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Leave encashment - Paid sick time - Paid time off - Provident...

  • Customer Service Representative

    2 months ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8431579781 **Job Types**: Full-time, Permanent,...

  • Customer Service Representative

    1 month ago

    Gurugram, Haryana, India Waayslive Solution Full time

    We're Hiring: For Multiple Process Role: Customer Support Representative (International Voice Process) Location: Gurugram Shift: Rotational Shifts/Rotational Week Offs Key Responsibilities: - Handle inbound/outbound calls to address customer inquiries and issues. - Provide exceptional customer service while adhering to company guidelines. - Troubleshoot...

  • Customer Service Representative

    3 months ago

    Gurugram, Haryana, India Kareer Hubb Full time

    **Customer Service Representative** Eligibility - Graduates / Undergraduates both can apply - Freshers / Experience both can apply Salary - Upto 30k Morning Shifts Work From Office Location - Gurgaon Max Age - 30yrs. **Job Types**: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Leave...

  • Customer Service Representative

    4 weeks ago

    Gurugram, Haryana, India ENHANCE PLUS CONSULTANT Full time

    We're Hiring: For Multiple Process Role: Customer Support Representative (International Voice Process) Location: Gurugram Shift: Rotational Shifts/Rotational Week Offs *Key Responsibilities* Handle inbound/outbound calls to address customer inquiries and issues. Provide exceptional customer service while adhering to company guidelines.Troubleshoot and...