Front Office Executive

3 weeks ago


Deccan Pune Maharashtra, India Doves Boutique Hotels and Resorts Full time

We are seeking a highly motivated and customer-oriented Front Office Executive to join our team. The Front Office Executive will serve as the first point of contact for visitors and guests, providing exceptional customer service and administrative support to ensure a positive experience.

**Responsibilities**:

- **Greet Visitors**: Welcome visitors and guests to the office in a friendly and professional manner, ensuring they feel valued and comfortable.
- **Answer Inquiries**: Respond to inquiries from visitors, clients, and employees, providing accurate information and assistance as needed.
- **Manage Phone Calls**: Handle incoming calls, route them to the appropriate person or department, and take messages as necessary.
- **Coordinate Meetings**: Schedule appointments and meetings, maintain calendars, and coordinate logistics such as room bookings and catering arrangements.
- **Manage Mail and Packages**: Sort and distribute incoming mail and packages, and coordinate outgoing shipments as needed.
- **Maintain Reception Area**: Ensure the reception area is clean, organized, and presentable at all times, and replenish supplies as needed.
- **Administrative Support**: Provide administrative support to various departments as required, including data entry, filing, photocopying, and other clerical tasks.
- **Handle Travel Arrangements**: Assist employees with travel arrangements, including booking flights, hotels, and transportation, and preparing travel itineraries.
- **Security and Access Control**: Monitor access to the premises, issue visitor badges, and ensure compliance with security protocols.
- **Customer Service**: Address customer inquiries and concerns in a prompt and courteous manner, striving to exceed their expectations and enhance their experience.

**Job Types**: Full-time, Permanent

Pay: ₹9,119.97 - ₹16,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 11/05/2024



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