Call Centre Agent
6 months ago
**Key Responsibilities**:
- Explain services to potential customers.
- Handle queries and complaints professionally and efficiently.
- Collaborate with internal teams to ensure customer satisfaction.
- Maintain accurate records of all calls and interactions.
**Job Requirements**:
- Strong communication skills, both written and verbal.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Familiarity with MS Office, particularly Excel.
- Knowledge of health insurance policies, calling, and customer service is preferred but not required.
Pay: ₹14,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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