Call Centre Agent

6 months ago


Andheri East Mumbai Maharashtra, India Paramount Healthcare Management Pvt Ltd. Full time

**Key Responsibilities**:

- Explain services to potential customers.
- Handle queries and complaints professionally and efficiently.
- Collaborate with internal teams to ensure customer satisfaction.
- Maintain accurate records of all calls and interactions.

**Job Requirements**:

- Strong communication skills, both written and verbal.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- Familiarity with MS Office, particularly Excel.
- Knowledge of health insurance policies, calling, and customer service is preferred but not required.

Pay: ₹14,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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