Relationship Executive

5 months ago

Bengaluru, India Vibgyor High School Full time

Role & responsibilities

Job description

Customer Relationship Management:

- Adroitly resolve the customer queries outside the purview of the RE cell by effectively making use of Request and Complaint Management system, liaison with appropriate departments and close the concern with the customer.
- Escalate all unresolved grievances of the customer to the Centre Head for prompt resolution.
- Adroitly track all customer queries via organizational query traction mechanism like CRM etc.
- Generate customer delight by ensuring high responsiveness and closing the loop with customer on all issues and keep them updated/engaged during the process of resolution
- Efficiently guide the customer on school systems and process and ensure that the repository of updated information is available at all point in time
- Ensure ambient and customer friendly environment of the lobby area with assistance from the admin department
- Adroitly be ready and facilitate the information of all elements pertaining to a child's life cycle in the school as well as post school activities, summer camps etc.
- Be a central point of contact for all Leave Certification Request i.e. Verification if LC request forms, Request Generation, Intra department liasioning etc

Sales and Marketing:

- Pre-sales : Efficiently manage the pre-sales process like; keeping a track on all leads whether from web, telephone, walk-ins etc and participate in planning of activities like society camps or mall activities, pre-school tie ups, corporate tie ups.
- Adroitly handle the entire sales process for potential customers from first interface to closure, thus positive augmenting the conversions from walk-in to admissions.
- Contact potential customers, discuss their requirements and present the VIBGYOR brand in order to commensurate the customer needs
- Be an active team member in achieving the annual admission targets & objectives in line with the Organization Admission Target Plan
- Initiate and participate in Marketing Initiatives to create brand awareness and promote the USPs like Summer Camps, Day Care, PSA activities etc.
- Efficiently maintain the upkeep all the elements of the discovery room
- Conduct Campus tour to all customers/parents for Experiential Marketing.
- Counselling the potential customers/parents on the child psychology and how our VARK methodology of learning assists in child's development.

Administrative Responsibilities
- Record all admission registration on Lead Management System/MIS tracker as per the Process guidelines
- Maintain updated records of all the customer grievance handling in the CRM.
- Maintenance of data completion and accuracy.
- Be an aid to the Child interaction and Competency Test process with the respective Coordinators and Centre Head where ever required.
- Work closely with the Centre and Zonal Marketing Team for any updates/ intimations.
- Timely reporting of the internal generated reports e.g. Customer Enquiry and Follow up trackers to the Zonal Marketing and CO marketing team basis the internal agreed turn around time.
- Scrutinize and maintain records for all admission forms and documents.
- Be an effective planner and organize the day to ensure all opportunities are maximized
- Be an active participant in School events like; VIVA, Coffee Meet etc.

Enhance Business Acumen:

- Assimilate and consistently enhance knowledge on Policies / Procedures /Systems and tools for the Centre/Organization
- Be apprised on the new USPs being introduced in the organization and ensure it is cascaded across the Relationship Officers of the team
- Being aware of the past sales trends and records and consistently upgrade ones understanding

Work Relations:
Internal:

- Reporting to the Relationship Officer of the center functionally.
- Reporting to the Centre Head for all administrative issues.
- Interfacing with all Centre Relationship Management Team and Zonal Marketing team for any updates and intimations
- Interfacing with all departments Academic /Non-Academic for any operational issue/s.

External:

- Interface with potential and existing customers.
- Interface with external vendors

Span of Control:

- Individual Contribution Role

Qualification:

- Graduate/Post Graduate in any discipline preferably in Business Administration or Marketing

**Experience**:

- (1-5yrs) with prior work experience in Education and Marketing space.

Expected Competencies:

- Strong conviction skills
- Ability to manage multiple tasks/processes.
- Ability to prioritize workload; work effectively under pressure and stringent deadlines
- Ability to present, discuss and respond to customer enquiries
- Strong understanding of business concepts & dynamics of the organization
- Exceptional time management skills and strong attention to detail
- Strong customer oriented approach, articulate and friendly personality
- Strong Communication Skills & Telephone Etiquette
- Demonstrated track record of initiative, creativity and motivation
- Highly flexib

  • Relationship Executive

    5 months ago

    Bengaluru, India subhadrajobsconsultancy Full time

    We are hiring for Designation: Relationship Executive / Sr. Relationship Executive Education: Any Graduates Experience: Min. 1 Year in any Domain Sales with current company CTC: 2.1 LPA- 4.0 PA Performance Incentives: Opportunity to earn incentives of 2% to 10% of their achievement based on performance 2. Responsible to achieve the sales target set by...

  • Relationship Executive

    5 months ago

    Bengaluru, India subhadrajobs consultancy Full time

    Urgent We are hiring for, Banking Sector Designation: Relationship Executive / Sr. Relationship Executive Education: Any Graduates Experience: Min. 1 Year in any Domain Sales with current company CTC: 2.1 LPA- 4.0 PA Performance Incentives: Opportunity to earn incentives of 2% to 10% of their achievement based on performance Roles & Responsibilities: 2....

  • Relationship Executive

    5 months ago

    Bengaluru, India 157 CAREERS Full time

    **Location: Bengaluru** **Role: Sr. Relation Executive & Relationship Executive** **Note: Attach your photo on the resume** We are hiring a talented Relationship Executive professional to join our team. If you are excited to be part of a winning team and are looking for a fast career growth, send your resume with phone number with attached full sized...

  • Relationship Executive

    6 months ago

    Bengaluru, Karnataka, India I Learn Future Full time

    **Designation**: Relationship Executive / Sr. Relationship Executive. **Location**: Bangalore **Education**: Any Graduates **Experience**: Freshers/ Min. 1 Year in Sales. **Roles & Responsibilities**: 2. Responsible to achieve the sales target set by the company. 4. Relationship management with stake holders. 5. Maintain persistency **Salary**:...

  • Relationship Executive

    6 months ago

    Bengaluru, India IELTSMaterial.com Full time

    Company Description IELTSMaterial and GetMyUni are a part of the CollegeDekho Group, which is one of India’s leading Higher Education Ed Tech companies which has raised ~$50M USD from investors like Winter Capital, ETS Strategic Capital, Calega, Man Capital and ADQ. **Job Description**: - Be accountable for the entire Relationship executive of a growing...

  • Relationship Executive

    6 months ago

    Bengaluru, India IELTSMaterial.com Full time

    Company Description IELTSMaterial and GetMyUni are a part of the CollegeDekho Group, which is one of India’s leading Higher Education Ed Tech companies which has raised ~$50M USD from investors like Winter Capital, ETS Strategic Capital, Calega, Man Capital and ADQ. **Job Description**: - Be accountable for the entire Relationship executive of a growing...

  • Relationship Executive

    1 month ago

    Bengaluru, Karnataka, India Goldenbee Global School Full time

    **Job Title**: Relationship Executive **Location**: BTM, Bangalore **Company**: Goldenbee Global School **Salary**: ₹25,000 per month **Employment Type**: Full-Time **About Us**: Goldenbee Global School is dedicated to fostering a nurturing and innovative educational environment for our students. We are currently seeking a motivated and enthusiastic...

  • Relationship Executive

    5 months ago

    Bengaluru, India 157 Careers Full time

    We are hiring a talented Relationship Executive professional to join our team. If you are excited to be part of a winning team and are looking for a fast career growth, send your resume with phone number with attached full sized photographed on it. - Create and enforce plans that will help meet the needs of customers - Build long-term relationships with...

  • Relationship Executive

    5 days ago

    HSR Layout Sector 2, Bengaluru, Karnataka, India Hustlehub Tech Park Full time

    **Role**: Relationship Management Executive **Experience**: 6 months to 1 year **Location**: HSR Layout, Bangalore We are looking for an outgoing relationship executive to foster strong relationships with our clients. The relationship executive's responsibilities also include seeking out new business opportunities, providing clients with knowledgeable...

  • Relationship Executive

    4 weeks ago

    Bengaluru, India CapTalent HR Full time

    Role & responsibilities We are looking for Relationship Executives for Edu- Financial sector.Location : Coimbatore, Hyderabad & BangaloreGender : MaleExperience : Min 1+yrsNote : Bike mandatory.Preferred candidate profile Qualifications and Skills1-3 years of experience in sales or a related fieldProven track record in field marketing and relationship...

  • Relationship Executive

    5 months ago

    Bengaluru, India Muthoottumini Financiers Ltd Full time

    Relationship Executives shall perform customer service, documentation & reporting and assist branch manager in business promotion ,marketing, sales generation, target achievement. **Job Type**: Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Leave encashment - Life insurance -...

  • Relationship Executive

    5 months ago

    Bengaluru, Karnataka, India Vibgyor School Full time

    **JOB DESCRIPTION - RELATIONSHIP EXECUTIVE** **About Us** Established in 2004, we are a chain of schools offering national and international curriculums across 36 schools pan India. With our well-researched curriculum, modern teaching methodologies and wide range of extra-curricular activities and facilities we constantly strive to enthuse our students...

  • Customer Relationship Executive

    6 months ago

    Bengaluru, India Scott Lumin PVT LTD Full time

    **Job description** **CUSTOMER RELATIONSHIP EXECUTIVE** **Job Title**: Customer Relationship Executive (CRE) **Department**: Sales **Reports To**:Sales Manager / DGM **Job Role Summary**: As a Customer Relationship Executive at Scott Lumin KYK, you will be responsible for managing customer relationships and ensuring their satisfaction with our products...

  • Relationship Executive

    6 months ago

    Bengaluru, India Innoovative Stays Pvt Ltd. Full time

    Job Title: Customer Relations Executive **FEMALE CANDIDATES ONLY** **MULTILANGUAGE COMMUNICATION IS ADDED ADVANTAGE** **Overview**:As a Customer Relations Executive, you will play a crucial role in maintaining and enhancing the relationships between our organization and its customers. You will be responsible for ensuring customer satisfaction, addressing...

  • Client Relationship Executive

    4 weeks ago

    Bengaluru, Karnataka, India HIRINGNINJA Full time

    Profile Summary Position: Client Relationship Executive **Job Type**: Full Time Language : English & Hindi Mandatory Brief: We are seeking a highly motivated and results-driven Client Relationship Executive to join our dynamic team. The Client Relationship Executive will play a crucial role in expanding have a strong background in financial services...

  • Client Relationship Executive

    5 months ago

    Bengaluru, Karnataka, India Nextwebi Full time

    Client Relationship Executive Job in Bangalore| Client Relationship Executive Jobs Key Skills RoleClient Relationship Executive Job in Bangalore| Client Relationship Executive Industry TypeIT services and consulting Functional AreaProject Coordination Employment TypeFull time Role Category EducationBachelors/Masters Experience2 Salary2-4 LPA Job...

  • Relationship Executive

    6 months ago

    Bengaluru, Karnataka, India Goldenbee Global School Full time

    Urgent requirement of '' **Relationship Executive** '' in **Goldenbee Global School** **ONLY FEMALE CANDIDATE REQUIRED!!!!!!!!!!!!** Location**: BTM, Bangalore** Salary**:15,000 to 25,000/- per month** Experience**:2-4years** **(Immediate Joining)** **Qualification** - Graduation / PG **Experience** - Should have handled Admission Process in...

  • Customer Relationships Executive

    4 weeks ago

    Bengaluru, Karnataka, India PloPdo Full time

    At PloPdo, we are looking for a highly motivated Customer Relationships Executive to join our team.Job Responsibilities:- Build and maintain strong relationships with customers through regular calls.- Provide exceptional customer support to ensure high satisfaction levels.- Proactively understand customer needs and preferences.- Ensure timely and effective...

  • Sales Relationship Executive

    2 weeks ago

    Bengaluru, Karnataka, India Blu consulting Full time

    Blu Consulting is seeking a skilled Sales Relationship Executive to join our team. As a key member of our sales department, you will be responsible for building and maintaining relationships with clients in the real estate industry. To succeed in this role, you should have a strong understanding of the industry and its products/services.Key...

  • Customer Relationship Executive

    5 months ago

    Bengaluru, Karnataka, India Modern Spaaces Full time

    Job description **Company Description** Modern Spaaces is a real estate developer and promoter based in Bengaluru. We advocate for the adaptability and evolution of buildings, creativity and innovation, and creating places that prioritize better living and environmental sustainability. Our goal is to have a positive impact on occupants and society as a...