Customer Service Executive
2 weeks ago
Hello Everyone
Napcloud is hiring below mentioned profile:
**Customer Service Executive**:
- To manage the bidding and scheduling of vendors across the region, ensuring cost levels are maintained at or below agreed levels.
- To monitor supplier costs, capacity and performance.
- To contribute to the continuous improvement of the scheduling process, and ensure a seamless, timely scheduling service is provided to the project management and commercial teams.
- To provide consultation internally based on best-determined practices and learned experience.
- Recommend appropriate field supplier or methodology, based on fielding country and study or client requirements.
- Send bid requests to external vendors.
- Proactively seeks to challenge suppliers on cost and timing issues
- Share completed bids with relevant internal parties with recommendations, and advise
the project team on general and specific field scheduling issues relating to those bids.
- Confirm new projects with vendors
- Communicate project-related decisions/changes to vendors and/or internal team in a timely manner
- Assist the project team with the learning process of commissioning bids with vendors.
**Must Have**:
Excellent written and verbal communication skills.
Thanks.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Night shift
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9892406470
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