Customer Service Executive

2 weeks ago


Mohali, India NapCloud India Pvt. Ltd. Full time

Hello Everyone

Napcloud is hiring below mentioned profile:
**Customer Service Executive**:

- To manage the bidding and scheduling of vendors across the region, ensuring cost levels are maintained at or below agreed levels.
- To monitor supplier costs, capacity and performance.
- To contribute to the continuous improvement of the scheduling process, and ensure a seamless, timely scheduling service is provided to the project management and commercial teams.
- To provide consultation internally based on best-determined practices and learned experience.
- Recommend appropriate field supplier or methodology, based on fielding country and study or client requirements.
- Send bid requests to external vendors.
- Proactively seeks to challenge suppliers on cost and timing issues
- Share completed bids with relevant internal parties with recommendations, and advise

the project team on general and specific field scheduling issues relating to those bids.
- Confirm new projects with vendors
- Communicate project-related decisions/changes to vendors and/or internal team in a timely manner
- Assist the project team with the learning process of commissioning bids with vendors.

**Must Have**:
Excellent written and verbal communication skills.

Thanks.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9892406470


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