Customer Service Executive

3 weeks ago


Mohali Punjab, India InfluxService Full time

Role: Customer Service Executive (fresher -1 year)

Location: Mohali

**Responsibilities**:

- Handle inbound/outbound customer calls regarding product/service inquiries and issues
- Provide accurate information and assistance to customers
- Resolve customer complaints and escalations in a professional manner
- Maintain customer records and update information in the system
- Identify and escalate priority issues to the appropriate team
- Achieve individual and team targets for customer satisfaction and productivity
- Follow company policies and procedures

Skills Required:

- Excellent verbal and written communication skills in English
- Strong customer service orientation
- Fluent in English
- Active listening
- Attention to detail
- Patience
- Multitasking

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Monday to Friday
- Night shift
- US shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Mohali, Punjab (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person



  • Mohali, Punjab, India Kodex Global Constructions Chemical Pvt. Ltd. Full time

    Our organization is excited to announce that we are looking for a reliable Customer service Executive to join our Australian based Company. As a Customer service Executive, you will be responsible for overseas calls and sales. You will be expert in managing all sales activities such as Overseas Calling and sales. You will also be responsible for setting...


  • Mohali, Punjab, India Integgral Corporate Service Full time

    **Females Preferred** **Job Profile**:Customer Care Executive **Job Role**: - handling customer concerns and complaints in a timely manner - informing customers of upcoming promotions or deals - establishing a positive rapport with all clients and customers in person or via phone - forming reports based on customer satisfaction statistics and helping...

  • Customer Service

    1 month ago


    Mohali, India Hamiast recruitment service Full time

    We are hiring for new **E-commerce process** **WORK FROM OFFICE** AT **MOHALI** - Minimum Qualification - 12th fresher - Good English Communication skills required - General shift - Salary **15000 in hand** INTERESTED CANDIDATES CAN CALL OR WHATSAPP ME ON **7087010579** **Job Types**: Full-time, Regular / Permanent, Fresher Pay: ₹15,000.00 per...


  • Mohali, Punjab, India Maa Ganga Travels Full time

    Full job description Full job description Work Location: Mohali (Punjab) Shifts: Rotational night shifts Job Responsibilities: Providing exceptional customer support experience to the customers over the phone. Previous experience in a customer support role is a plus Customer Care Representative must have excellent communication skills along with active...


  • Mohali, India Innovative Incentives Full time

    About the Role Customer Service Executive roles are answering calls professionally to provide information of orders given or cancelled and obtaining details about the complaints of products and services. Always active for the potential customers by answering their questions and suggesting information about other products and services to fulfil the target of...


  • Mohali, Punjab, India LOGITRADE BPO SOLUTIONS PVT LTD Full time

    **INTERNATIONAL CUSTOMER SERVICE (LOGISTICS)** Should be comfortable in **NIGHT & ROTATIONAL SHIFTS.** **!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!** **About Logitrade**: Started in 2015, we have outsourced our services to asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US....

  • CRM Executive

    2 weeks ago


    Mohali, Punjab, India Integgral Corporate Service Full time

    Collecting and analyzing customer data - Using CRM systems to manage relationships - Developing new ways to meet customers’ needs - Handling customer complaints - Overseeing the interactions between customers and key team members, such as Customer Service Representatives - Creating and executing retention campaigns - Developing marketing campaigns to...


  • Mohali, India Hamiast recruitment service Full time

    **Hiring **for **customer care executive** in **BPO** sector at **MOHALI** **WORK FROM OFFICE** at **MOHALI** **INTERESTED CANDIDATES **CAN **CALL** OR **WHATSAPP** ON _**7087010579**_ Required qualifications - **Undergraduates, graduates, freshers, experienced **both can apply *Have to take inbound or outbound calls SALARY - _**10k to...


  • Mohali, Punjab, India oxyhire.com Full time

    We are hiring Customer Support Executives for Chandigarh/Mohali Should be Any Graduate Should have excellent communication skills Compensation Rs.20,100 inhand + 3000(Night Allowance) Five days working Free medical insurance of 1 lakh 24 leaves in year 11 additional holidays **Job Types**: Full-time, Permanent, Fresher Pay: ₹23,000.00 - ₹32,000.00...


  • Mohali, India Jobdunia service private limited Full time

    We are hiring for Customer care Executives for Mohali and Chandigarh location. Work form office Rotational shifts and rotational week offs Virtual/Face to face interview Excellent English communication skills required International process Salary (Basic - 20100/- and Night shift allowance - 3000/-) Immediate joiners are required **Salary**: Up to...


  • Mohali, Punjab, India Maa Ganga Travels Full time

    Full job description **JOB DESCRIPTION**: **Key Responsibilities**: - Respond to customer inquiries and provide information about the product. - Research, track, maintain and update leads. - Handle customer inquiries, requests, and feedback through calls. - Make outgoing calls to customers to provide detailed information on the product and fixing their...


  • Mohali, India Marketing Executive Full time

    **Company Description** Satyam Adcom is a value-driven company in the field of Digital Marketing, PR & Advertising Agency located in Mohali district. Since 2011, we have been one of the leading service providers with extensive technology skills that enable us to provide value-added, high-quality IT solutions to customers. Our mission is to make technology...


  • Mohali, Punjab, India Maa Ganga Travels Full time

    Full job description - **Excellent written and verbal communication**: - The Process Is **International( US based)**: - Key duties and responsibilities Customer care Executive - Answering Inbound Call from Customers, Clients. - Delivering professional and expert Customer services to our Customers and Clients - Responsible for the day-to-day assigned...


  • Mohali, India Miracle Service Full time

    URGENT HIRING !! Profile - **Customer Care Executive** Qualification: Graduate Exp: 0-2 yrs Gender: Female Location: Mohali, Punjab **Salary**: negotiable **JOB DESCRIPTION** - Manage large amounts of incoming phone calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts...


  • Mohali, Punjab, India Digital Dots Full time

    We are hiring Customer Care Executives (International & Domestic Processes) in Gurgram. Education: - 12th to Any Graduate Age: - 18 to 35 Years Night and Day shift 5 or 6 days working Cab Facility Job Responsibilities To Handle International Clients (Voice & Chat) To resolve customer inquiries. To Maintain the database in the System. **Job...


  • Mohali, Punjab, India RCT Full time

    **Company Description** The Car Club is a group of dealerships located in Mohali district. Our mission is to help customers find the perfect vehicle and provide exceptional customer service. We have a wide selection of inventory at two locations and offer the lowest financing rates in town. Our vehicles are reconditioned in our in-house garage, and we...


  • Mohali, India NapCloud India Pvt. Ltd. Full time

    Hello Everyone Napcloud is hiring below mentioned profile: **Customer Service Executive**: - To manage the bidding and scheduling of vendors across the region, ensuring cost levels are maintained at or below agreed levels. - To monitor supplier costs, capacity and performance. - To contribute to the continuous improvement of the scheduling process, and...


  • Mohali, Punjab, India Qmbitz private limited Full time

    NIGHT SHIFT US PROCESS FROM OFFICE **Job Title**: Customer Service Representative **Location**: Mohali, India **Job Type**: Full-time **Job Summary**: **Key Responsibilities**: - Handle and resolve customer complaints, providing appropriate solutions and alternatives. - Follow up with customers to ensure their issues are resolved. - Maintain a...


  • Mohali, India Bridging Technologies Full time

    **Job Summary**: We are hiring for **Customer Support Executive** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Mohali, India Virtual Oplossing Pvt. Ltd. Full time

    1. Represent the customer in all aspects of the business. 2. Present the perspective of customer in internal meetings involving business and product decisions. 3. Ensure a great customer experience. **Tasks: -** Speaking to customers to understand their goals and requirements and providing inputs to the business and product teams Solve issues, questions,...