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International Customer Service Executive

1 month ago

Mohali Punjab, India LOGITRADE BPO SOLUTIONS PVT LTD Full time

**INTERNATIONAL CUSTOMER SERVICE (LOGISTICS)**

Should be comfortable in **NIGHT & ROTATIONAL SHIFTS.**

** WALK IN INTERVIEW WORK FROM OFFICE ONLY **

**About Logitrade**:
Started in 2015, we have outsourced our services to asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US. We offer different services including customer service, backend work, accounts.

As a BPO Executive, you are required to build and sustain a strong & reliable relationship with the clients with your proactive communication and close coordination with other teams.

**Responsibilities and Duties**:

- CCE will be responsible for Tracing shipments.
- Customer Service Representative will Provide constant visibility to client on their shipments.
- Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.
- Compiling shipment reports for premium clients.
- Communicating and securing approval of any accessory charges that may accrue on the shipments.

**Qualifications and Skills**:

- International BPO / customer service experience preferred.
- Graduate and above with valid customer care / customer service experience (English, French) may apply.
- International Customer interaction.
- Fluency in English. No Mother Tongue Influence.
- Proficient with MS- Excel and MS- Outlook.
- 1 Year experience in any field.
- Age upto 35 years

**Perk & Benefits**:
1. Paid Training period.

2. Family floater Medical Health Insurance

3. Accidental Medical Health Insurance.

4. Food Allowances.

5. Flexible / Rotational Shifts.

6. Free cab for Night shifts in Mohali location ( For Females )

7. 5/ 6 days week.

***

**Salary**:Rs. 18,000 to Rs. 30,000/- month**

**Speak with the employer **:+91 82880 18922 / 98760 03856

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you from North India? (CANDIDATE FROM PUNJAB, HIMACHAL PRADESH, CHANDIGARH ONLY SHALL APPLY)

**Education**:

- Diploma (required)

**Language**:

- English (required)

Work Location: In person

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