![Corporate Stalwarts](https://media.trabajo.org/img/noimg.jpg)
Customer Service Executive
3 weeks ago
Answer phone calls in a professional manner and provide information about products and services as requested by the customer.
- Keep records of interaction of customers, keeping records of details of customer complaints, inquiries and comments.
- Render Administrative support to other customer care team members when the need arises, or as instructed.
- Follow up customers and their complaints, ensuring that customers request are attended accordingly.
- Knowledge about Geographical areas of UK will be an added advantage.
- Willing and comfortable to work as per UK shift timings.
- Must have minimum 2 years of experience in handling International customers.
- Ability to listen and pay attention to details.
- Possess a pleasant and clear speaking voice, coupled with fluency in English.
- Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
- Ability to effectively work with the team.
**Keywords**: International Voice Process, Outbound Calls, Outbound Process, Inbound Calling, Inbound Process, Voice Process, Customer Service
**Salary**: ₹25,000.00 - ₹34,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- UK shift
Ability to commute/relocate:
- Quark Atrium, Mohali - 140307, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- International voice process work: 2 years (required)
- Customer service: 2 years (required)
**Language**:
- English (required)
**Speak with the employer**
+91 7743002060
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