Customer Service Executive

3 weeks ago


Mohali, India Corporate Stalwarts Full time

Answer phone calls in a professional manner and provide information about products and services as requested by the customer.
- Keep records of interaction of customers, keeping records of details of customer complaints, inquiries and comments.
- Render Administrative support to other customer care team members when the need arises, or as instructed.
- Follow up customers and their complaints, ensuring that customers request are attended accordingly.
- Knowledge about Geographical areas of UK will be an added advantage.
- Willing and comfortable to work as per UK shift timings.
- Must have minimum 2 years of experience in handling International customers.
- Ability to listen and pay attention to details.
- Possess a pleasant and clear speaking voice, coupled with fluency in English.
- Problem solving skills needed to be able to quickly resolve customer complaints and other issues that may arise from time to time.
- Ability to effectively work with the team.

**Keywords**: International Voice Process, Outbound Calls, Outbound Process, Inbound Calling, Inbound Process, Voice Process, Customer Service

**Salary**: ₹25,000.00 - ₹34,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- UK shift

Ability to commute/relocate:

- Quark Atrium, Mohali - 140307, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International voice process work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7743002060


  • Customer Service

    4 weeks ago


    Mohali, India Hamiast recruitment service Full time

    We are hiring for new **E-commerce process** **WORK FROM OFFICE** AT **MOHALI** - Minimum Qualification - 12th fresher - Good English Communication skills required - General shift - Salary **15000 in hand** INTERESTED CANDIDATES CAN CALL OR WHATSAPP ME ON **7087010579** **Job Types**: Full-time, Regular / Permanent, Fresher Pay: ₹15,000.00 per...


  • Mohali, India Innovative Incentives Full time

    About the Role Customer Service Executive roles are answering calls professionally to provide information of orders given or cancelled and obtaining details about the complaints of products and services. Always active for the potential customers by answering their questions and suggesting information about other products and services to fulfil the target of...


  • Mohali, India Hamiast recruitment service Full time

    **Hiring **for **customer care executive** in **BPO** sector at **MOHALI** **WORK FROM OFFICE** at **MOHALI** **INTERESTED CANDIDATES **CAN **CALL** OR **WHATSAPP** ON _**7087010579**_ Required qualifications - **Undergraduates, graduates, freshers, experienced **both can apply *Have to take inbound or outbound calls SALARY - _**10k to...


  • Mohali, India Marketing Executive Full time

    **Company Description** Satyam Adcom is a value-driven company in the field of Digital Marketing, PR & Advertising Agency located in Mohali district. Since 2011, we have been one of the leading service providers with extensive technology skills that enable us to provide value-added, high-quality IT solutions to customers. Our mission is to make technology...


  • Mohali, Punjab, India Kodex Global Constructions Chemical Pvt. Ltd. Full time

    Our organization is excited to announce that we are looking for a reliable Customer service Executive to join our Australian based Company. As a Customer service Executive, you will be responsible for overseas calls and sales. You will be expert in managing all sales activities such as Overseas Calling and sales. You will also be responsible for setting...


  • Mohali, Punjab, India Integgral Corporate Service Full time

    **Females Preferred** **Job Profile**:Customer Care Executive **Job Role**: - handling customer concerns and complaints in a timely manner - informing customers of upcoming promotions or deals - establishing a positive rapport with all clients and customers in person or via phone - forming reports based on customer satisfaction statistics and helping...


  • Mohali, India NapCloud India Pvt. Ltd. Full time

    Hello Everyone Napcloud is hiring below mentioned profile: **Customer Service Executive**: - To manage the bidding and scheduling of vendors across the region, ensuring cost levels are maintained at or below agreed levels. - To monitor supplier costs, capacity and performance. - To contribute to the continuous improvement of the scheduling process, and...


  • Mohali, India Bridging Technologies Full time

    **Job Summary**: We are hiring for **Customer Support Executive** to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...


  • Mohali, India SRP US Logistics Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India Corporate Stalwarts Full time

    Answer phone calls in a professional manner and provide information about products and services as requested by the customer. - Keep records of interaction of customers, keeping records of details of customer complaints, inquiries and comments. - Render Administrative support to other customer care team members when the need arises, or as instructed. -...


  • Mohali, India DBU Centre of excellence Full time

    Customer Service Executive/Representative (For Education Inst.in Mohali) **Job Description**: - Co-ordinate with Associates/Education Partners - Attend queries & resolve them - Provide Course information to students, Centers - Documentation work for admission process - Customer Service/ Customer Retention - Maintain daily records Desired Criteria: - Any...


  • Mohali, India Logitrade BPO Solutions Pvt Ltd Full time

    **INTERNATIONAL CUSTOMER SERVICE (LOGISTICS)** Should be comfortable in **NIGHT & ROTATIONAL SHIFTS.** **!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!** **About Logitrade**: Started in 2015, we have outsourced our services to asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US....


  • Mohali, India Environ Tech Lab Full time

    Qualifications Needed: - BA in English **Experience**: - 1+ years Job description Looking for Customer Service Coordinator at our Environ Tech Laboratories office. - Client Management and maintaining the record - Knowledge in Computers and Typing. - 1+ Years Experience **Salary**: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Provident...

  • Customer Service

    5 days ago


    Mohali, India Balj Services Private Limited Full time

    **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Mohali, India Wheel King Trans Haul Inc. Full time

    A Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing order entry and tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery...


  • Mohali, India LOGITRADE BPO SOLUTIONS PVT LTD Full time

    **INTERNATIONAL CUSTOMER SERVICE (LOGISTICS)** Should be comfortable in **NIGHT & ROTATIONAL SHIFTS.** **!! WALK IN INTERVIEW !! WORK FROM OFFICE ONLY !!** **About Logitrade**: Started in 2015, we have outsourced our services to asset-based logistic operations dealing with interstate transportation, storage, warehousing and freight needs in Canada & US....


  • Mohali, India Talentport Full time

    **Greetings !!** **We have a huge ramp up in international BPO at Mohali for Voice/Non-Voice process.** **Location-Mohali(Work From Office)** **Job description: - ** **Customer Support - Voice & Non Process** **Good English** **Rotational Shift** - Should be comfortable with Voice & Chat Process**: - Immediate Joiner**: - Full Time Job**: - Amazing...


  • Mohali, India the k43 enterprises Full time

    BPO refers to Business Process Outsourcing. The BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. BPO operation particularly means giving the contract to a third party vendor to...


  • Mohali, India Fiducia Accounting Services Pvt Ltd Full time

    We are hiring for the position of Customer Support Associate and Senior Associate **Roles and Responsibilities**: An International Non Voice Process Job is a job where the executives are assigned to handle the calls from UK customers for Hotel Industry. Working days - 5 Days - Good communication skills (English) - Ability to communicate correctly and...


  • Mohali, India Chandi Hospitality Group Full time

    **Role: Customer Service Executive** **Responsibilities**: - **Inbound call handling from customers and placing orders for them for Pizzas (for franchisees we have for Mountain Mike's Pizza)**: - **Supporting the Query and do the needful.**: - **Reporting to the team lead.**: - **Proactive work to be done.** **Criteria**: - **Any Graduate with Good...