Seller Support Executive

2 weeks ago


Bidhannagar Kolkata West Bengal, India Netscribes India Pvt Ltd Full time

Dear Applicants,

Please find below the job details
- **Educational Qualification
- Graduation Completed (not pursuing/dropout/12th)**

**Designation**: Associate
**Division**: Ecommerce
**Role**: B2B Seller Support **[THIS IS NOT A SALES ROLE]**

**Experience: At least 6 months in voice process (Excellent Spoken English Skills)**

**Job Responsibilities -**
- Responsible for end-to-end Seller Account Management.
- Ability to manage allocated sellers to meet the set goals.
- Drive GMV, Listings, Promotions, Inventory, and Geographic expansion.
- Seller Escalation Management understands and solves seller problems.
- Re-activating inactive sellers.
- Guiding sellers on listing best practices.
- Educating sellers on clients' product/process/policy know-how.
- Combine business and data insights to help sellers scale their businesses.
- Plan and drive key business initiatives across sellers to enhance seller health.
- Create joint business plans with Top Sellers to get nonlinear business growth.

**Location-** Remote

**Days-** 6 days (Sunday off)

**Shift-** General 9 hours (no rotational)

**WE ARE HIRING IMMEDIATE JOINERS ONLY**

**Employment
- 6 months contractual (no bond, performance basis)**

**Salary-** up to 15.5K NTH (As per last drawn and interview)

**Interview Rounds-**
1. HR Round
2. Managerial Round

**Mandatorily Required Docs (post-selection)**
- PAN, Aadhar, Bank Details, Offer/Appointment Letter, Payslip/Bank Statement, Relieving/Experience Letter

**Job Types**: Full-time, Contractual / Temporary
Contract length: 6 months

**Salary**: ₹9,794.00 - ₹15,500.00 per month

Schedule:

- Day shift
- Fixed shift

Ability to commute/relocate:

- Sector V, Bidhannagar, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Can you join Immediately?

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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