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Seller Support Executive
2 weeks ago
Dear Applicants,
Please find below the job details
- **Educational Qualification
- Graduation Completed (not pursuing/dropout/12th)**
**Designation**: Associate
**Division**: Ecommerce
**Role**: B2B Seller Support **[THIS IS NOT A SALES ROLE]**
**Experience: At least 6 months in voice process (Excellent Spoken English Skills)**
**Job Responsibilities -**
- Responsible for end-to-end Seller Account Management.
- Ability to manage allocated sellers to meet the set goals.
- Drive GMV, Listings, Promotions, Inventory, and Geographic expansion.
- Seller Escalation Management understands and solves seller problems.
- Re-activating inactive sellers.
- Guiding sellers on listing best practices.
- Educating sellers on clients' product/process/policy know-how.
- Combine business and data insights to help sellers scale their businesses.
- Plan and drive key business initiatives across sellers to enhance seller health.
- Create joint business plans with Top Sellers to get nonlinear business growth.
**Location-** Remote
**Days-** 6 days (Sunday off)
**Shift-** General 9 hours (no rotational)
**WE ARE HIRING IMMEDIATE JOINERS ONLY**
**Employment
- 6 months contractual (no bond, performance basis)**
**Salary-** up to 15.5K NTH (As per last drawn and interview)
**Interview Rounds-**
1. HR Round
2. Managerial Round
**Mandatorily Required Docs (post-selection)**
- PAN, Aadhar, Bank Details, Offer/Appointment Letter, Payslip/Bank Statement, Relieving/Experience Letter
**Job Types**: Full-time, Contractual / Temporary
Contract length: 6 months
**Salary**: ₹9,794.00 - ₹15,500.00 per month
Schedule:
- Day shift
- Fixed shift
Ability to commute/relocate:
- Sector V, Bidhannagar, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you join Immediately?
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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