Customer Relationship Executive

6 months ago


Kurla Mumbai Maharashtra, India Ericson Insurance TPA Pvt Ltd Full time

Greeting from Ericson.. We are having a requirement of CRM role(Client servicing)

JD
- Daily interaction with Insurance company on claims
- Sharing data and reports
- Providing details on Ombudsman, IRDAI, Legal cases & Grievances claims
- Following up for cases pending for payments
- Getting claims reviewed with insurance company escalated to us.
- Interacting on day to day basis with Brokers on Outstanding Claims

Sharing data and reports with Broker team
Reply to broker escalation mails.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person



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