Cre (Customer Relationship Executive)
2 weeks ago
We are Hiring Customer Relationship Executive ( Only Female)
Company - Commutec
Experience - 1+ years in Customer Relationship Management system
Location
- Vashi
Education H.S.C with minimum 3 years of experience in CRM / graduate
Shift time - 10 Am to 7 pm ( 1st and 3rd Saturdays off )
Job Brief
We are looking for a professional Customer Success Executive.
- Building and maintaining profitable relationships with key customers.
- Complaint and Escalation Management; Resolving customer complaints quickly and efficiently.
- Inter-dept coordination for customer management.
- Keeping track and updating customers' data.
- CSAT/NPS tracking.
- Hands-on experience in CRM.(Customer Relationship Management system)
Required skill
- Deep understanding of CRM process
Good communication skill
Client focus along with relationship building skill
Hand on experience in CRM must
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Joining bonus
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Navi Mumbai, Maharashtra (required)
Work Location: In person
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