After Sales Support
2 weeks ago
**Job Title: After Sales Support Mechanical Engineer**
**Job Overview**: As an After Sales Support Mechanical Engineer, you will play a critical role in ensuring customer satisfaction and maintaining the performance of mechanical equipment or machinery post-sale. Your responsibilities will primarily revolve around providing technical assistance, troubleshooting, and overseeing repair and maintenance activities. This role requires a strong understanding of mechanical systems, excellent problem-solving skills, and effective communication abilities to address customer inquiries and concerns promptly and efficiently.
**Key Responsibilities**:
**Technical Assistance**: Provide expert technical support to customers regarding the operation, maintenance, and troubleshooting of mechanical equipment or machinery.
**Troubleshooting**: Diagnose and resolve mechanical issues reported by customers, utilizing analytical skills and knowledge of mechanical systems.
**Repair and Maintenance**: Coordinate and oversee repair and maintenance activities, either internally or through third-party service providers, ensuring timely and effective resolution of issues.
**Customer Communication**: Maintain regular communication with customers to address inquiries, provide updates on service requests, and ensure their satisfaction with after-sales support.
**Documentation**: Maintain accurate records of service requests, troubleshooting processes, and solutions provided, ensuring comprehensive documentation for future reference.
**Training**: Conduct training sessions for customers or internal staff to enhance their understanding of mechanical systems, troubleshooting techniques, and maintenance best practices.
**Continuous Improvement**: Identify opportunities for product or service improvements based on customer feedback and service performance data, collaborating with relevant teams to implement enhancements.
**Quality Assurance**: Ensure that all after-sales support activities adhere to quality standards, safety regulations, and company policies.
**Qualifications and Skills**:
- Bachelor's degree in Mechanical Engineering or a related field.
- Proven experience in a technical support or engineering role, preferably in after-sales support within the mechanical industry.
- Strong understanding of mechanical systems, components, and troubleshooting techniques.
- Excellent problem-solving skills and ability to analyze complex technical issues.
- Effective communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Ability to work independently as well as collaboratively within a team environment.
- Strong organizational skills and attention to detail.
Willingness to travel occasionally for on-site support or training sessions.
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
Travel requirement:
- No travel
**Experience**:
- total work: 2 years (preferred)
Work Location: In person
**Speak with the employer**
+91 9910628496
Application Deadline: 21/03/2024
Expected Start Date: 01/04/2024
-
Sales Support Representative
1 month ago
Gurugram, Haryana, India Ajashy Engineering Sales Pvt Ltd Full time**Job Summary**: As an After Sales Service Support Specialist, you will be responsible for ensuring customer satisfaction and loyalty by providing efficient and effective support after the sale of products or services. You will act as a liaison between customers and the company, addressing inquiries, resolving issues, and facilitating solutions to ensure a...
-
Sales Support Co-ordinator
1 month ago
Gurugram, Haryana, India Starmark Solutions Full timeWork From Office Face to Face to Interview Good in English Min 6 months Experience Job Responsibilities: Sales Support CoordinatorCoordinating with real estate agents, developers, and builders to facilitate the sale from presale to handover stage. Maintaining the relationship with partner agents by effectively communicating with provided accounts...
-
Chat Support Executive
1 month ago
Gurugram, Haryana, India Webinfo Nxt India Private Limited Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your attention - Planning the...
-
Customer Support Associate
4 weeks ago
Gurugram, Haryana, India Aldaa Full timePosition Title**:Customer Support Executive (Sales) -** Are you ready to embark on a dynamic journey blending the intricacies of customer support with the thrill of sales in the vibrant world of insurance? Look no further, as is seeking a versatile and dedicated individual to join our team as a Customer Support Executive. **Position Overview**: As a...
-
Customer Sales Support
5 days ago
Gurugram, Haryana, India Greduate Full timeDesignation: customer Sales Support Profile-(soft sales) Working days - 6 days working LOCATION-Gurgaon sec 19 phase-5 Udyog Vihar, Harayana NOTE-There will be 2 days training (Certification Mode). contact via whatsapp-9051223123 **Responsibilities**: 1. Handling Outbound calls ,you will be responsible for new & existing subscriptions,pricing,products...
-
Telecaller - Sales Support Executive
4 weeks ago
Gurugram, Haryana, India ixigo Full time**Company Description** ConfirmTkt and AbhiBus became a part of ixigo in 2021. ixigo is headquartered in Gurugram with offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, cabs and provide travel utility tools and services developed using...
-
Sales Support Executive
1 month ago
Gurugram, Haryana, India CCS Real Estate Full timeResponsibilities: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Recording sales trends and liaising with account managers to...
-
Medical Devises Sales
4 weeks ago
Gurugram, Haryana, India Lobo Staffing Solutions Pvt. Ltd Full time**About Company**: Is a global provider of healthcare solutions and services, its range of offerings includes the manufacture and sale of diagnostic and therapeutic products, clinical consulting, and a variety of training services. Its operations are divided into four main sectors: imaging, diagnostics, Varian Medical Systems, and advanced therapies. Imaging...
-
Customer Support
1 month ago
Gurugram, India Talent Integrators Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...
-
Customer Support
1 month ago
gurugram, India Talent Integrators Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...
-
Sales Support
2 weeks ago
gurugram, India JAC Recruitment Full timePosition – Sales Support/ Sales coordinator Gender – Female Age – 22~27 some Experience & Skill – 2-4yrs - Relevant experience in sales support activities - Back office inside sales function - Experience in preparing quotations, invoices, etc. - Well acquainted with Tally. - Well conversant in...
-
Automobile Sales
4 weeks ago
Gurugram, Haryana, India Spinny Full time**Role: Assistant Customer Relationship Manager About Spinny**: Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium...
-
Cdm Support
1 month ago
Gurugram, Haryana, India BT Group Full timeCDM support **Job Req ID**:29045**Posting Date**:30 Jan 2024**Function**:Commercial Services**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive**Why this job matters** The Commercial Operations Associate 2 assists the delivery of sales programs and bid pursuits through standardised tasks, contributing to commercial outcomes...
-
Customer Support
1 week ago
Faridabad, Haryana, India hireeasi Full time**Customer Support Specialist responsibilities include**: - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunctions **Job brief** We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist...
-
Avp -defence Sales
4 weeks ago
Gurugram, Haryana, India Bigbang HR Advisors Full timeResponsibilities: - Identify Government/Defence accounts with a business potential and achieve growth and hit sales targets successfully. - Generate lead and set up meetings with the identified vital Government/Defence departments. - Developing and managing a portfolio of Key Government/Defence departments - Identify the decision-making process, Manage &...
-
Field Sales Representative
4 weeks ago
Gurugram, Haryana, India M Coal Company Full timeField Sales Executive for a Charcoal Firm Timings : 12:00pm - 08:00 pm Every Tuesday off Weekly Salary Payout Bike and License is a must Fuel Cost will be reimbursed Additional pay after target completion Role: Travelling from one area to another to promote our product and land new customers. **Job Types**: Full-time, Permanent **Salary**:...
-
Inside Sales Executive
4 weeks ago
Gurugram, Haryana, India Shining Stars ITPL Full timeHello Job Seekers! Greetings From ShiningStars ITPL Hiring For India's Leading Insurance Aggregator Location - Gurugram - Pure Day Shift - Sunday Fixed Off - Salary - Upto 4.8 LPA - Experience into sales domain would be an add-on Role & responsibilities - Maintaining long-lasting relationships with existing customers through exceptional after-sales...
-
Sales and Support
6 days ago
Gurugram, Haryana, India Nexus Consulting Solutions Full timeProfile: Business Development (Service) Location: Gurugram About Us Hike Education is one of the leading EdTech companies working with the top B-schools providing support and assistance to the students. It was started in the year 2014 by a team of 2 visionary people with a motive to bring revolution in the EdTech industry. The aim was to fill the gap for...
-
Officer- Business Support
1 month ago
Gurugram, Haryana, India JAC Recruitment India Full timeOfficer - Business Support **Job title**: Officer - Business Support **Location**: Gurgaon **Specialisation**: Trading **Salary**: INR 390,000 - 650,000 (Annual) **Reference**: PR/108138 **Contact details**: Anupama Mishra **Job published**: April 24, 2024 13:25 Looking for a Business support officer for Gurgaon location for one of our leading...
-
Sales Coodinator
1 month ago
Gurugram, India SAMIT HR CONSULTANCY Full timeCoordinate sales team by managing schedules, filing important documents, and communicating relevant information.Ensure the adequacy of sales-related equipment or material.Respond to complaints from customers and give after-sales support when requested.Store and sort financial and non-financial data in electronic form and present reports.Handle the processing...