Call Centre Executive

6 days ago


Bengaluru, India GOETC Full time

FULL-TIME

(BENGALURU - KARNATAKA

)

2 TO 3 EXPERIENCE

We are looking for a Call Center Customer Service Representative to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and troubleshoot problems in a professional and polite manner to ensure effective resolution and customer satisfaction.

The ideal Call Center Customer Service Representative will be customer focused, detail orientated, and target driven. You should be polite, accurate, knowledgeable, and able to work well within a team.

**Call Center Customer Service Representative Responsibilities**:

- Receiving or making a high volume of calls from or to customers.
- Striving to achieve first call resolution and maintain the quality of service provided by the call center.
- Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.
- Responding efficiently to customers and creating a positive experience.
- Remaining calm and professional while dealing with angry customers and providing them with the best solutions to resolve their issues.
- Joining a team of Call Center Customer Service Representatives and building a positive relationship of teamwork, trust, and excellence.
- Understanding and using the required software, reports, tools, and metrics.
- Transferring and escalating the calls to the appropriate department if needed, such as sales.
- Participating in training and striving to increase and improve existing skills.
- Adhering to all company policies and procedures.

**Call Center Customer Service Representative Requirements**:

- High School Diploma or equivalent.
- More education or experience may be preferred.
- Exceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills.
- Proficiency with computers, especially with regards to CRM software.
- Ability to resolve conflict and diffuse tension.
- Strong time management skills.
- Being able to speak more than one language fluently would be highly advantageous.



  • Bengaluru, India Careproglobal Full time

    Call Centre executive Managing inbound and outbound calls in a timely manner Identifying customers’ needs, clarify information, research every issue and providing solutions Day shift - 11am to 8 pm / 9 am - 6 pm Night Shift - 7pm to 4 am / 12 pm - 9 pm **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift - Night...

  • Call Centre Operator

    3 months ago


    Hebbal, Bengaluru, Karnataka, India Ampersand Group, Malad west Full time

    1.1 Logging in logging out as per roster/shift timings. 1.2 Attending to minimum number of calls as specified by the process daily. 1.3 Ensure adherence to process and quality norms while taking calls. 1.4 Keep one self-updated on process knowledge through support of team leads. 1.5 Participate in daily/weekly huddles when conducted. 1.6 Participate in...

  • Call Centre Agent

    6 months ago


    Bengaluru, Karnataka, India digitech call system Full time

    **Designation: Customer Care Executive.** **CTC offered: 15000 to 19000 CTC (Based on the experience)** **Rotational shift (Female Day Shift) with Rotational Weekly Off.** **Inbound Voice Process.(No Targets easy Process)** **Languages Required: Averg English with Kannada /Telugu/Tamil/Marathi or Malayalam,hindi.** **Qualification Required: - Under...


  • Bengaluru, India Vidal Health Full time

    **Job Role** - Handling inbound calls related to policies. - Follow up with the internal team for Pre-Auth cases. - Convincing customers related to claims. - Provide Claim & Pre-Auth status to customers and hospitals. - Update daily tracker to escalation team. - Guide the customer about claims procedures. - Providing information related to corporate and...

  • Call Centre Agent

    4 days ago


    Bengaluru, India Rocket Learning Full time

    **Job Description: Call Centre Agent** Rocket Learning (RL) is a high-growth ed-tech non-profit on the mission to catalyse early childhood education and community engagement in India. We work with the central government and state governments to impact over 1mn children. Established by a passionate founding group (IIT, IIM, HBS, Rochester, MBB, start-up...


  • Bengaluru, Karnataka, India Global Capital Full time

    Our team is dedicated to creating a positive experience for every customer, whether they're local or from around the globe. We are currently seeking enthusiastic and motivated individuals to join our call centre team as **Inbound Call Centre Agents.** **Key Responsibilities**: - Handle inbound calls from clients, addressing inquiries, providing...

  • Call Centre Agent

    4 months ago


    Bengaluru, Karnataka, India Global Capital Full time

    **About the Role**: We’re looking for Call Centre Agents to join our team. Whether you're just starting your career or have a bit of experience, this role offers a great opportunity to grow in a supportive environment. **Key Responsibilities**: - Respond promptly to customer inquiries and resolve complaints efficiently. - Identify and escalate priority...


  • Bengaluru, India Vidal Health Insurance Full time

    **Call Centre Job Description** LOOKING ONLY FOR IMMEDIATE JOINERS MAX 15days notice. **PREFERRED ONLY MALE CANDIDATES** **Job Role** - Handling inbound calls related to policies. - Follow up with the internal team for Pre-Auth cases. - Convincing customers related to claims. - Provide Claim & Pre-Auth status to customers and hospitals. - Update daily...

  • Call Centre Telesales

    4 months ago


    Bannerghatta Road, Bengaluru, Karnataka, India Jobsin360 Full time

    Role: Call centre Telesales Experience: 1-3 years of experience in a call center environment, particularly in lead generation and sales. Experience in [industry-specific] sales is a plus. **Education: PUC / Diploma /Graduation** Skills: Excellent verbal communication skills with a clear and persuasive speaking manner. Strong sales acumen with the ability...


  • Bengaluru, India Skillventory Full time

    **Customer Service Associate (Call Centre) For a leading Automotive OEM**: - From 3 to 6 year(s) of experience - ₹ Not Disclosed by Recruiter - Bangalore/Bengaluruor **Roles and Responsibilities** **Desired Profile**: Graduatewith experience in inbound/ out bound call centre and customer service and native Kannada speaker.- Minimum Experience of 2 years...

  • Call Center Executive

    7 months ago


    Bengaluru, India IndusViva Health Sciences Pvt Ltd Full time

    The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Work Location Bangalore. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive will out call...

  • Call Center Executive

    7 months ago


    Bengaluru, India IndusViva Health Sciences Pvt Ltd Full time

    The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Work Location Bangalore. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive will out call...

  • Call Executive

    1 month ago


    Bannerghatta Road, Bengaluru, Karnataka, India Vats and Param - The Dentists Full time

    Looking for a Call executive for a clinic to attend to all incoming and outgoing calls: Important requirements - must be courteous, and fluent in English, Kannada and Hindi. - must have experience in the similar job profile, - must be open to learn and adapt to healthcare systems. - must be smart and confident to engage and understand patients. Pay:...

  • Call Center Executive

    4 months ago


    Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time

    The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Work Location Bangalore. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive will out call...

  • Call Center Executive

    2 months ago


    Bengaluru, Karnataka, India IndusViva Health Sciences Pvt Ltd Full time

    The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Work Location Bangalore. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive will out call...

  • Call Center Executive

    9 hours ago


    Bengaluru, India IndusViva Health Sciences Pvt Ltd Full time

    **Job description** The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive will out call...


  • Bengaluru, Karnataka, India Recrutory Full time

    Hiring..!!! We are hiring for Call Centre Representative, who's fluent with Gujrati or Bengali Language. Pay: ₹11,677.64 - ₹28,967.61 per month **Education**: - Diploma (preferred) **Language**: - Gujarati (required) Work Location: In person


  • Bengaluru, India IndusViva Health Sciences Pvt Ltd Full time

    The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive will out call distributor as part for...

  • Call Center Executive

    7 months ago


    Bengaluru, Karnataka, India B Info solution Full time

    Hiring Call Centre Executive/ salary 15k to 25k / Fresher eligible/. Required communication Good in Hindi and English job location Bangalore Domlur / Immediately joiner required/ 2rounds of interview / Local peoples most welcome/ contact SreeBalan 7092982513 / 9585022513 *Designation - Call Centre Executive* Language proficiency - English & Hindi...

  • Call Centre Experts-

    2 months ago


    Bengaluru, India IGT Solutions Full time

    IGT is hiring for the role of Call Centre Experts (Fly-into-your-career)!!Spread the word and refer eligible candidates for this opportunity. Details below:Job Summary : The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient handling of...