Call Centre Executive
2 days ago
**Job Role**
- Handling inbound calls related to policies.
- Follow up with the internal team for Pre-Auth cases.
- Convincing customers related to claims.
- Provide Claim & Pre-Auth status to customers and hospitals.
- Update daily tracker to escalation team.
- Guide the customer about claims procedures.
- Providing information related to corporate and individual policies.
**Criteria**:
Graduation and Below Graduation
Fresher or Experience
**Salary**:
According to company standards.
**Shift Timings**:
Day Shift for Females
Rotational shift for Males
**Working Days**
6 days working and 1 week off(rotational week off)
**Work Location**: Whitefield, Bangalore
Further Assistance
Sreeja - 8951893646
Key Skills
- inbound calls
- Contact Centercall centerVoice Process
- Skills highlighted with ‘‘ are preferred keyskills
Education
- UG:_Graduation Not Required
**Company Profile**:
Vidal Health Insurance
- TTK Healthcare Services is a part of the 74 year old TTK Group providing TPA services to leading general insurance companies. TTK as a TPA provides call center, customer-relations and claim settlement services to the policy holders.
- Company Info
- X- View Contact Details+
- Contact Company:_Vidal Health Insurance
- Address:_TOWER 2, 1ST FLOOR,PLOT NO.13,14,15,,SJR I PARK,EP, IP AREA,WHITEFIELD, BANGALORE, Karnataka, India
**Salary**:
2,00,000 - 3,00,000 P.A.
Industry:
BPO / Call Centre
Functional Area:
Customer Success, Service & Operations
Role Category:
Voice / Blended
Role:
Voice / Blended - Other
Employment Type:
Full Time, Permanent
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