Cre (Customer Relationship Executive)

2 months ago


Hyderabad Telangana, India CARE LABS, LB NAGAR HYDERABAD Full time

A CRE is the primary point of contact for customers and is responsible for handling their inquiries, feedback, and complaints.
- A CRE maintains a customer database and records, including customer interactions and transactions.
- A CRE makes service reminder calls, post-service feedback calls, and insurance renewal reminder calls.
- A CRE takes appointments and updates the system.
- A CRE escalates unresolved customer grievances or special requests to the concerned department.
- CRE may assist in collecting and delivering documents from customers to relevant departments.
- Sending quotations to the clients as per required by client
- Collection of samples to be sent to our field executives
- Follow up for payment, sending of reports (Hard copies & softcopies)
- Have to prepare TRF with proper details and sending to the lab.

Skills : Good communicaion skills (Telugu, English, Hindi-basic), able to work under presure.

Exp: Min 2y

Computers : Good at MS Office (Excel, Word)

More details Prakash HR : Call : 96038 66523

1

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9603866523
Application Deadline: 20/10/2024
Expected Start Date: 20/09/2024



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