![Zivaya Wellness Private Limited](https://media.trabajo.org/img/noimg.jpg)
Guest Relations Executive
5 days ago
__
- **Customer Service**: Provide exceptional customer service to spa guests, ensuring their needs are met and their experience is enjoyable and memorable.
- **Guest Relations**: Build and maintain positive relationships with spa guests, addressing their concerns and resolving any issues that may arise during their visit.
- **Appointment Management**: Schedule and manage spa appointments, coordinating with guests and spa staff to ensure smooth operation and optimal guest experience.
- **Spa Promotion**: Assist in promoting spa services and packages to guests, providing detailed information about treatments, pricing, and special offers.
- **Communication**: Communicate effectively with guests, both in person and over the phone, providing accurate information and answering inquiries regarding spa facilities, services, and policies.
- **Upselling**: Identify opportunities to upsell spa services or retail products to enhance the guest experience and increase revenue.
- **Billing and Payments**: Process guest payments accurately, handle billing inquiries, and maintain proper documentation of financial transactions.
- **Facility Maintenance**:Monitor the cleanliness and appearance of the spa facility, reporting any maintenance issues to the appropriate personnel.
- **Guest Feedback**: Collect and evaluate guest feedback, suggestions, and complaints, and take necessary actions to improve the guest experience.
- **Team Collaboration**: Collaborate with other spa staff members to ensure a seamless guest experience, assisting in various tasks as needed.
- **Qualifications**:_
- **Education**: High school diploma or equivalent. Additional certification or training in hospitality, customer service, or spa management is a plus.
- **Customer Service Skills**: Strong interpersonal skills with a friendly and approachable demeanor. Ability to provide exceptional customer service and address guest concerns.
- **Communication Skills**: Excellent verbal and written communication skills. Ability to convey information clearly and professionally.
- **Organization and Multitasking**: Effective organizational and multitasking abilities to manage appointments, guest inquiries, and administrative tasks.
- **Attention to Detail**: Meticulous attention to detail to ensure accurate scheduling, billing, and guest records.
- **Problem-Solving**: Strong problem-solving skills to address guest issues and find appropriate solutions.
- **Sales Skills**: Basic sales skills to promote spa services and products, with a focus on upselling.
- **Team Player**: Ability to work well within a team and collaborate with other spa staff members.
- **Flexibility**: Willingness to work flexible hours, including evenings, weekends, and holidays, as spa operations often require extended hours.
**Salary**: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Fixed shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9669669525
-
Guest Relations Executive
1 week ago
Jaipur, India HopUp India Full timeCompany DescriptionHopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center.Role DescriptionThis is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...
-
Guest Relations Executive
4 days ago
Jaipur, India HopUp India Full timeCompany DescriptionHopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center.Role DescriptionThis is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...
-
Guest Relations Executive
2 weeks ago
Jaipur, Rajasthan, India HopUp India Full timeCompany Description Hop Up is your one-stop destination for fun & madness.India's largest family Entertainment Center.Role Description This is a full-time role for a Guest Relations Executive at Hop Up India located in Jaipur.The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...
-
Guest Relations Executive
1 week ago
Jaipur, Rajasthan, India HopUp India Full timeCompany DescriptionHopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center.Role DescriptionThis is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...
-
Guest Relations Executive
2 weeks ago
Jaipur, India HopUp India Full timeCompany DescriptionHopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center.Role DescriptionThis is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...
-
Guest Relations Executive
2 weeks ago
jaipur, India HopUp India Full timeCompany Description HopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center. Role Description This is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and...
-
Guest Relations Executive
3 weeks ago
Jaipur, India Hilton Full timeGuest Relations Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...
-
Guest Relation Executive
3 weeks ago
Jaipur, India Rambhajos Full timeTo engage with the customer, understand the customers requirement targeting customer delight, and direct them to the proper section. - Upgrade personal and company image to stimulate maximum customer appeal. - Accurately gather customer data related to pre-purchase, conversion, footfall data, etc.) for the analysis. - Assist in managing the overall Store...
-
Guest Relation Executive
3 weeks ago
Vaishali Nagar, Jaipur, Rajasthan, India DROAMELLP Full time**Key Responsibilities**: - Greet and welcome guests promptly with a warm and friendly demeanor. - Address and resolve guest complaints and concerns promptly and professionally. - Coordinate with other departments to meet guest needs and ensure overall satisfaction. - Maintain and update guest records, ensuring accuracy and confidentiality. - Promote a...
-
Guest Relation Executive
2 weeks ago
Jaipur, Rajasthan, India Royal Heritage Haveli Full timeSupervise front office activities on day-to-day basis. Check-in / Check-out / guest handling/ Guest relationsSchedule: Rotational shiftAbility to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)Education: Bachelor's (preferred)Experience: 1 years (preferred)Language: Hindi (preferred) English...
-
Guest Relation Executive
2 weeks ago
Jaipur, India shalu Full timeGRE DUTIES AND RESPONSIBILITIES: Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. - Interaction with guestsNote guests concerns and solutionPrepare ReportsTo attend the call from guests and replying...
-
Guest Relation Executive
5 days ago
Raja Park, Jaipur, Rajasthan, India Central Infotech Ltd Full timeWe are looking for a Guest Relations Officer to provide excellent customer service to our hotel's guests. You will be responsible for managing our Front Desk Department and providing exceptional customer service to our guests as a Guest Relations Officer. You should communicate well with our guests and make their stay at our hotel more enjoyable. Guest...
-
Guest Relation Executive
2 months ago
Jaipur, India PUNO - The Adventure Park Full time**Employment Type** Fulltime **Seniority Level** Entry-Level **Work Experience (in years)** 0 - 1 Years in guest relationship **Education** Any graduate **Must Have** - Exceptional ability to communicate and foster positive business relationships - Proven ability to work independently and self-driven for performance - Must be aggressive and dynamic...
-
Guest Relations Associate
1 week ago
Jaipur, Rajasthan, India Aman Group Sarl Full timeGuest Relations Associate (Female Profile) Jaipur, India Front Office 2560 AmanbaghJob Description:POSITION OVERVIEWWe are currently looking for dynamic, self motivated Front Office professionals who want to move their careers forward. As a guest relations associate you are responsible to provide professional and guest focused service to our guests, ensuring...
-
Guest Relation Executive
3 weeks ago
Jaipur, Rajasthan, India Royal Heritage Haveli Full timeSupervise front office activities on day-to-day basis. Check-in / Check-out / guest handling/ Guest relations Schedule: - Rotational shift Ability to commute/relocate: - Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred) **Education**: - Bachelor's (preferred) **Experience**: - 1 years...
-
Guest Relations Executive Female
2 months ago
Jaipur, Rajasthan, India Naukripay Full timeGuest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who essentially greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. meeting with clients virtually or during...
-
Guest Relations Associate
1 week ago
Jaipur, Rajasthan, India AMAN Full timePOSITION OVERVIEWWe are currently seeking dynamic and motivated Front Office professionals who are eager to advance their careers. As a guest relations associate, you will be tasked with delivering top-notch service to our guests, ensuring that their stay is nothing short of exceptional.RESPONSIBILITIESRespond to guests' questions and requests, ensuring...
-
Guest Relation Executive
2 weeks ago
Jaipur, India Saboo Sodium Chloro ltd Full timeonly Females can apply - Conduct regular follow-ups on the phone with guests to ensure their satisfaction and address any additional needs or concerns - Manage and maintain guest records and profiles, ensuring accuracy and confidentiality - Assist with other tasks as assigned by management - Excellent communication and interpersonal skills **Salary**:...
-
Guest Relation Executive Female
1 week ago
Jagatpura, Jaipur, Rajasthan, India Okie placement services private limited Full timeKey Responsibilities: Welcome guests warmly and ensure a seamless check-in process. Handle guest inquiries, requests, and complaints promptly and professionally, striving for resolution on the spot. Maintain a thorough knowledge of our services, facilities, and local attractions to provide accurate information and recommendations to guests. Conduct...
-
Guest Relation Associate
3 weeks ago
Jaipur, India Marriott International, Inc Full time**Job Number** 23209148 **Job Category** Rooms & Guest Services Operations **Location** Jaipur Marriott Hotel, Ashram Marg Near Jawahar Circle, Jaipur, Rajasthan, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...