Customer Grievance Officer
3 weeks ago
Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines
- Responsible for one or more districts and will visit the designated locations in each district for defined duration
- Will take care of operations activities in assigned geography
- Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM.
- CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact number of Principal Nodal Officer, Contact details of Banking Ombudsman of the area.
- CGO should have updated knowledge of the bank’s policy relating to various products offered by it and its terms and conditions.
- CGO should give high priority to the complaints received through the Banking Ombudsman, Consumer Education and Protection Department of Reserve Bank of India and Consumer forums.
- CGO should promote and market the new and existing products and services introduced by the bank.
- CGO should follow all banking polices as determined by the board of directors or owners of the bank.
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Front Office Executive
5 days ago
Chandigarh, Chandigarh, India Chandigarh Clinical Laboratories Pvt. Ltd. Full time**Expert in patient handling** **Expert in blood sample collection,** **Good communication skills, having computer knowledge.** **Pleasant personality.** **Handle grievances to preserve the company’s reputation.** **Keep records of calls and note useful information.** **Proven track record of successfully handling patients/clients on...
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Customer Support Officer
7 days ago
Chandigarh, India Re'equil India Private Limited Full time**Job Title** Customer Support Executive **Reporting to** Assistant Manager - Customer Support **Reportee(s)** NA **Indirect Reportees** Nil **1. RESPONSIBILITIES**: - Manage large amount of retention calls in a timely and effective manner - Follow communication “scripts” when handling customers - Identify customers’ needs, clarify...
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Customer Success Officer
4 weeks ago
Chandigarh, India Genie Prints Private Limited Full time**Responsibilities**: - Act as the primary point of contact for clients, answering inquiries, and resolving any issues that arise during the order process - Work with clients to understand their needs and develop customized solutions that meet their specific requirements - Coordinate with production teams to ensure timely delivery of orders, monitoring...
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Customer Relationship Officer
5 days ago
Chandigarh, India Meena Bazaar Full time1-2 Years experience in Customer service and Customer Relationship Management - Preferably in Retails sales of Garments **Salary**: ₹15,000.00 - ₹20,000.00 per month Shift: - Day shift Supplemental pay types: - Commission pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Ladies ethnic Wear Sales: 1 year...
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Customer Support Officer
6 days ago
Chandigarh, India Re'equil India Private Limited Full timeRequirements: 1. Previous experience in outbound calling customer service preferred. 2. Good communication and interpersonal skills. 3. Ability to work independently and as part of a team. 4. Comfortable with using CRM software 5. Basic knowledge of computers ( Word, Excel) 6. Positive attitude and willingness to learn. **Responsibilities**: 1. Make...
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Customer Support Officer
4 weeks ago
Chandigarh, India Re'equil India Private Limited Full time1. Efficiently handling inbound and outbound calls and transferring them to the relevant agentor department as per telecalling script. 3. Assisting them if they are facing a problem and troubleshooting it. 4. Ensuring the customer has a positive experience with the company. 5. Fostering a healthy relationship between the client and the...
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Online Executive
4 weeks ago
Chandigarh, India Next Care Inc ( Gauri India ) Full timeJob Description: Handling & Dealing with customer queries on ( WhatsApp & Facebook ) - Provide end-to-end service support to customers. - Attend to customer queries, issues and grievances over phone, live chat and sms. - Proactively engage with customers. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - UK shift Ability to...
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Officer/executive - Customer Service, Security &
4 weeks ago
Chandigarh, India Indigo Airlines Full time**Officer/Executive - Customer Service ,Security, Ramp **Job Location **- Chandigarh **Date of Interview **- 20th May, 2023 **Registration Time **- 8:00 AM to 10:00 AM (Request to please reach the venue on time for a smooth process). **Interview Time **- 10:00 AM to 3:00 PM **Interview Venue**: - **The Piccadily **, Muncipal Corporation Chandigarh Paid...
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Tele Marketing Executive
5 days ago
Chandigarh, Chandigarh, India worldwidevacations.hr@gmail.com Full timeStudying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of items. - Addressing clients' uncertainties, grievances, and suggestions on time. - Answering customer calls and providing timely and...
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Office Assistant
3 days ago
Chandigarh, Chandigarh, India Coaching Institute Full timeAnswering the incoming calls and make the calls to generate leads - Managing office supplies - Responding to customer queries - Greeting and receiving visitors - Helping manage the office correspondence - Performing general clerical and administrative tasks Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person
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Office Coordinator
5 days ago
chandigarh, India mindmineunlimited Full timeCompany DescriptionMindmine Unlimited is a leading media house based in Chandigarh. Our primary focus is brand management communications, to achieve success for our clients. We offer unique and customized marketing and advertising solutions for businesses.Role DescriptionThis is a full-time on-site role for an Office Coordinator at Mindmine Unlimited,...
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Office Coordinator
5 days ago
Chandigarh, India mindmineunlimited Full timeCompany DescriptionMindmine Unlimited is a leading media house based in Chandigarh. Our primary focus is brand management communications, to achieve success for our clients. We offer unique and customized marketing and advertising solutions for businesses.Role DescriptionThis is a full-time on-site role for anOffice Coordinatorat Mindmine Unlimited,...
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Office Coordinator
4 days ago
Chandigarh, India mindmineunlimited Full timeCompany DescriptionMindmine Unlimited is a leading media house based in Chandigarh. Our primary focus is brand management communications, to achieve success for our clients. We offer unique and customized marketing and advertising solutions for businesses.Role DescriptionThis is a full-time on-site role for an Office Coordinator at Mindmine Unlimited,...
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Office Coordinator
5 days ago
Chandigarh, India mindmineunlimited Full timeCompany DescriptionMindmine Unlimited is a leading media house based in Chandigarh. Our primary focus is brand management communications, to achieve success for our clients. We offer unique and customized marketing and advertising solutions for businesses.Role DescriptionThis is a full-time on-site role for an Office Coordinator at Mindmine Unlimited,...
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Office Coordinator
5 days ago
Chandigarh, India mindmineunlimited Full timeCompany Description Mindmine Unlimited is a leading media house based in Chandigarh. Our primary focus is brand management communications, to achieve success for our clients. We offer unique and customized marketing and advertising solutions for businesses. Role Description This is a full-time on-site role for an Office Coordinator at Mindmine Unlimited,...
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Office Assistant
4 weeks ago
Chandigarh, Chandigarh, India Sea Pebbles Immigration Consultants Full timeFollow-up status of the case. - Execute guidelines on preserving customer’s confidentiality on their records with us. - Prepare data and do periodic and special reports, manuals and correspondence for proper business report evaluation - Co-ordinate office administrative procedures, evaluate and implement new procedures - Maintaining regular communications...
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Office Secretary
4 weeks ago
Chandigarh, India PLEXONICS TECHNOLOGIES LTD Full time**Job Description: Office Secretary** **Reports to: Executive Assistant to Director** **Location: Chandigarh** **About the Role**: We are seeking a highly organized and professional Office Secretary to join our enterprise. The Office Secretary will be responsible for providing administrative support to the office and managing day-to-day operations. **Key...
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Computer Operator
5 days ago
Chandigarh, India Chaincode Consulting LLP Full time**Job Title: Computer Operator** **Responsibilities**: 1. Routine Operations 2. Data Entry and Processing 3. Grievance Handling **Qualifications**: - High school diploma or equivalent. - Strong knowledge of computer systems, hardware, and software. - Excellent problem-solving skills. - Detail-oriented with a focus on accuracy in data entry and...
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Tele Caller Executive
5 days ago
Chandigarh, India InfluxService Full time**Influx Service** **Location: Chandigarh** **Experience: Fresher-1 year** **Responsibilities**: - Providing exceptional customer service experience to the customers. - Customer Care Representative must have excellent communication skills. - Customer focused approach. - Ability to multi-task, set priorities and a self-starter. - Calling active and...
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Customer Service Associate
4 weeks ago
Chandigarh, Chandigarh, India Visual info manpower Full time**Technical Support Executive // Customer Care Associate (International Voice Process).** A. Resolving routine problems with products like Wireless Routers, Broadband connection, Telecommunication issues, Smarthome Devices, Gps. B. Meet the high standards of professional conduct, turnaround time and accuracy set by the team. D. Interaction with the USA...