Holiday Expert

3 months ago

Worli Mumbai Maharashtra, India VHM CONSULTANTS Full time

**Job Position - Holiday Cruise Expert**
Industry : Cruise Company
Experience :2+ yrs
Work Location:Mumbai

6 Working days (Rotational off)

Timings: 9.00 AM-8.00 PM (Any 9 hrs)
**Job Description**:

- Conduct outbound calls to potential customers to introduce Cruises and generate interest and close the sales on call.
- Effectively communicate product features, benefits, and pricing to prospects.
- Identify and understand customer needs, and tailor solutions to match their requirements.
- Provide accurate and up-to-date information about products and services to address customer inquiries.
- Utilize strong persuasion and negotiation skills to close sales and meet or exceed sales.
- Maintain detailed and accurate records of customer interactions and sales activities in the CRM system.
- Collaborate with team members to share insights, strategies, and best practices for achieving sales goals.
- Keep abreast of industry trends and competitor offerings to better position our products/services.
- Follow up with potential customers who have shown interest but have not yet made a purchase.
- Continuously improve sales techniques through ongoing training and self-development.
- Provide regular reports on call outcomes, sales conversions, and key performance indicators.
- Maintain professionalism, positivity, and a customer-centric approach in all interactions.
- Maintain a strong understanding of our products, services, and industry trends to position them effectively.
Key Skills:

- Proven experience in Tele-sales, tele marketing or similar role with successful track record of meeting or exceeding sales.
- Exceptional communication and interpersonal skills, with ability to build rapport and establish positive relationship over the phone.
- Strong persuasion skills to close deals and handle objections effectively.
- Excellent time management and organizational skills to prioritize tasks and manage a high volume of calls.

**Job Types**: Full-time, Permanent

**Salary**: ₹300,000.00 - ₹600,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- b2c: 2 years (required)
- Travel planning: 2 years (required)

Work Location: In person

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