Guest Service Agent

3 weeks ago


Manjari Farm Pune Maharashtra, India Sankla Buildcoon Full time

Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, areas, and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Executive when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

**Job Location - DPS Road, Near Corinthians Club Nyati Chowk, Nyati Estate Rd, Mohammed Wadi, Pune, Maharashtra 411060**

Pay: ₹12,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Work Location: In person


  • Guest Service Agent

    2 months ago


    Pune, India Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...


  • Pune, Maharashtra, India Hilton Full time

    Guest Service Agent Front Office A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    2 months ago


    Pune, Maharashtra, India Hilton Full time

    Guest Service Agent - Housekeeping A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you will...


  • Pune, India Hilton Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    4 weeks ago


    Pune, India Hilton Full time

    Guest Service Agent - F&B Service This position is concerned with the efficient and professional service of food and beverages while ensuring guests receive optimum service in accordance with the standards, policies, and procedures of this hotel and Hilton International. **What will I be doing?** As a Guest Service Agent, you will be responsible for...

  • Guest Service Agent

    4 weeks ago


    Pune, India Hilton Full time

    This position is concerned with the efficient and professional service of food and beverages while ensuring guests receive optimum service in accordance with the standards, policies, and procedures of this hotel and Hilton International. **What will I be doing?** As a Guest Service Agent, you will be responsible for upholding the highest quality standards...


  • Pune, Maharashtra, India Hilton Full time

    Guest Service Agent F&B Service (Order Taker)What will I be doing?As a Guest Service Agent F&B Service (Order Taker), you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Specifically, you would be responsible for performing the following tasks...


  • Pune, India Hilton Full time

    Guest Service Agent F&B Service (Order Taker) **What will I be doing?** As a Guest Service Agent F&B Service (Order Taker), you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the...

  • Guest Service Agent

    2 months ago


    Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    About the role The Museum experience manager is a key professional responsible for ensuring that the visitor experience is child-based, accessible to a wide audience, and reflects the mission of MuSo. They will be supervising the Museum experience associates and museum volunteers; to ensure and support sufficient staffing coverage in exhibit spaces. This...


  • Pune, India Hilton Full time

    **What will I be doing?** As a Guest Service Agent F&B Service (Order Taker), you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Respond to...


  • Pune, Maharashtra, India Aurassist Health Private Limited Full time

    Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning rooms and taking care of administrative duties. - Delivering mail and messages. - Processing guest payments. - Coordinating with bell service and staff management. - Being a source of information to...


  • Pune, Maharashtra, India Casino Air Caterers and Flight Services Full time

    **Responsibilities** - Offering front desk assistance to clients - Handling guest requests and reservations - Managing administrative tasks like processing payments, cash handling and delivering any mails - Welcoming guests on arrival and providing complete assistance during their stay - Resolving any conflicts or tensions - Monitoring check-ins and...

  • Guest Service

    2 months ago


    Pune, India Reinforcement Consultants Full time

    We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.The best guest service...

  • Reservation Agent

    1 week ago


    Pune, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24033539 **Job Category** Reservations **Location** Marriott Suites Pune, 81 Mundhwa, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...


  • Pune, India Sheraton Grand Pune Full time

    Address guests' service needs in a professional, positive, and timely manner. - Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest...


  • Pune, Maharashtra, India Shott Amusement Private Limited Full time

    **Guest Service Associate (Pune)** **Designation**:Guest Service Associate **Mini. Education Required** - Bachelors or Diploma in Hospitality **Job Timings** - Rotational Shifts **Working Terms**: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming...


  • Mumbai, Maharashtra, India Concept Hospitality Pvt Ltd Full time

    **Position Title**: Guest Service Associate (F B Service) **Department**: F B Service **Grade**: S -III **Responsible to**: F B Manager, Outlet Manager, Senior Captain/Captain, Team Leader **Job Summary**: The Guest Service Associate in the F B Service department, reporting to the Senior Captain/Captain, plays a crucial role in ensuring guest...


  • Pune, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24034817 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Pune Kharadi, Kharadi Mundhwa Bypass Road, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the travel...


  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...

  • Booking Agent

    7 days ago


    Vikhroli, Mumbai, Maharashtra, India ALYF PROPTECH PRIVATE LIMITED Full time

    Job Summary: As a Reservations Agent, you will play a crucial role in driving revenue and ensuring guest satisfaction by efficiently handling incoming leads for stays and rental bookings. Your primary responsibility will be to manage the leads funnel through effective communication, utilizing the CRM software, and converting potential guests into confirmed...