Customer Service Executive

5 months ago

Ahmedabad, India Ashapura Logistics Limited Full time

Complete coordination with the client for clearance of the shipment
- Tracking IGM & Inward
- Checking of Import clearance documents
- Preparing Action & Fund Plan to share with all stakeholders
- Timely manifest & Holding
- Checking of BOE timely filling, duty payment, Query tracking, Query reply
- Ensure to timely clearance & dispatch of shipment to client plant
- Preparing Transportation Projection
- Maintaining the DSR, KPI & Other report
- Timely Billing with full accuracy
- In-house software entry for data records, billings and tracking.
- Coordination with external agencies like shipping line, Forwarders etc
- Internal coordination with operation team, Documentation Team, Accounts Team transport department etc
- Keeping track of shipments and coordinate with client for documents and further filing
- Preparation and submission of monthly reports

**Required Skills**:

- Strong communication (verbal & written) and extraordinary presentation skills
- Basic knowledge about Import / Export process
- Good in Data Analysis Skill
- Proficiency in English
- Experience in MS Office (Excel, PowerPoint) and MS Outlook
- Problem solving Skill
- Handles multiple tasks, switches priorities and focuses as needed.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you ever worked with Custom House Agents?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9099996787

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