Client Relationship Executive
2 weeks ago
Company : Ekart Position
Title: Client Relationship Executive
Location: Bangalore Experience Level: 0-2 Years
Employment Type: Off role
Working Days - 6 Days
About the Role We are seeking a dynamic and client-focused individual to join our team as a Client Relationship Executive. This role is ideal for fresh graduates or professionals with up to two years of experience who have a passion for building strong client relationships and delivering exceptional service. As a Client Relationship Manager, you will act as the primary point of contact for our clients, ensuring their satisfaction and fostering long-term partnerships. Key Responsibilities
- Build and maintain strong relationships with clients to understand their needs and expectations.
- Serve as the primary point of contact for client inquiries, providing timely and effective solutions.
- Work closely with internal teams to ensure client requirements are met and issues are resolved.
- Assist in onboarding new clients, ensuring a seamless experience.
- Monitor client accounts to identify growth opportunities and propose suitable solutions or services.
- Prepare and deliver client performance reports, highlighting key insights and recommendations.
- Actively seek and act on client feedback to improve service delivery and satisfaction.
- Collaborate with sales and marketing teams to enhance client engagement strategies.
- Stay updated on industry trends and company offerings to better serve clients.
Skills and Qualifications
- Masters degree in Operation, Supply Chain or a related field.
- Strong interpersonal and communication skills (verbal and written).
- Customer-focused with a proactive approach to solving problems.
- Excellent organizational and multitasking abilities.
- Ability to work collaboratively in a team-oriented environment.
- Basic understanding of CRM software or willingness to learn.
- Positive attitude and eagerness to learn and grow in a professional environment. Preferred Attributes
- Prior internship or work experience in client servicing or customer relationship roles.
- Proven ability to manage multiple client accounts efficiently.
**Job Types**: Full-time, Contractual / Temporary
Contract length: 12 months
Pay: ₹8,787.65 - ₹37,872.91 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Day shift
Application Question(s):
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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