Customer Relations Executive

4 weeks ago


Adajan Surat Gujarat, India Navya Global Trade Full time

**Responsibilities**:

- Manage and maintain our customer relationship management (CRM) system, ensuring data accuracy and completeness.
- Develop and implement CRM strategies and initiatives to support our marketing and sales teams in achieving their goals.
- Monitor and analyze campaign performance, providing insights and recommendations for improvement.
- Collaborate with the sales team to develop effective lead management processes and track lead-to-sale conversion rates.
- Conduct market research and customer segmentation to inform marketing and sales strategies.
- Provide training and support to users of the CRM system.
- Ensure compliance with data protection regulations.
- Stay up-to-date with industry trends and best practices in CRM and marketing automation

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

Ability to Commute:

- Adajan, Surat, Gujarat (required)

Ability to Relocate:

- Adajan, Surat, Gujarat: Relocate before starting work (required)

**Speak with the employer**
+91 7600119711



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