Customer Relationship Officer

2 weeks ago


Mumbai, India Watchyourhealth.com India Private Limited Full time

Location - Thane
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

**Requirements and skills**
- Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in customer service; industry knowledge is a plus
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team

Thanks

**Salary**: ₹85,000.00 - ₹95,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9987158820



  • Mumbai, India Carnival event Full time

    aGenie Bazaar is seeking a dynamic and results-driven Customer relationship management Representative to join our team. As an Customer relationship Representative, you will be responsible for generating new business opportunities and driving sales growth within the logistics industry. Your primary focus will be on prospecting potential clients, building...


  • Mumbai, India Global TechHunt Services Full time

    Job Description:Responsibilities:Engage with potential and existing customers via telephone to promote products or services.Build and maintain strong relationships with customers, understanding their needs and preferences.Provide accurate information about products or services, addressing any inquiries or concerns promptly.Proactively contact customers to...


  • Mumbai, Maharashtra, India Global TechHunt Services Full time

    Job Description:Responsibilities:Engage with potential and existing customers via telephone to promote products or services.Build and maintain strong relationships with customers, understanding their needs and preferences.Provide accurate information about products or services, addressing any inquiries or concerns promptly.Proactively contact customers to...


  • mumbai, India The Process Passionates Full time

    Join a dynamic and fast-growing MSME HVAC company and become a part of our Services team in Mumbai. We are looking for smart, dynamic, and ambitious candidates who are eager to learn, network with clients, manage client relationships, and support business operations.As a Customer Relationship Officer, you will be the key to resolving customer issues on time...


  • Mumbai, India The Process Passionates Full time

    Join a dynamic and fast-growing MSME HVAC company and become a part of our Services team in Mumbai. We are looking for smart, dynamic, and ambitious candidates who are eager to learn, network with clients, manage client relationships, and support business operations.As a Customer Relationship Officer, you will be the key to resolving customer issues on time...


  • Mumbai, India The Process Passionates Full time

    Join a dynamic and fast-growing MSME HVAC company and become a part of our Services team in Mumbai. We are looking for smart, dynamic, and ambitious candidates who are eager to learn, network with clients, manage client relationships, and support business operations.As a Customer Relationship Officer, you will be the key to resolving customer issues on time...


  • mumbai, India The Process Passionates Full time

    Join a dynamic and fast-growing MSME HVAC company and become a part of our Services team in Mumbai. We are looking for smart, dynamic, and ambitious candidates who are eager to learn, network with clients, manage client relationships, and support business operations. As a Customer Relationship Officer, you will be the key to resolving customer issues on time...


  • Mumbai, India Shakti Enterprises Full time

    **Hello,** **Shakti Enterprise is looking for: - ** The Client Relations Officer (CRO) plays a pivotal role in the success of a translation company by fostering strong and enduring relationships with clients. As a key member of the client relations team, the CRO serves as the primary point of contact for clients, ensuring their satisfaction with the...

  • Relationship Officer

    4 weeks ago


    Mumbai, India HDFC Sales Pvt Ltd Full time

    Designation: Sales Officer Mortgage Sales ( Home Loan Sales Department ) Role/Functional Area: Sales/Business Development Experience: 0.6 Years to 5 years in any Sales experience Qualification : Any Graduation Must** Roles & Responsibilities: Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals...


  • Mumbai, India FirstCry.com Full time

    CRO at Firstcry Mumbai Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø - Understanding of the retail sales process Ø - Familiarity with consumer behavior principles Ø - Knowledge of inventory stocking procedures Ø - Basic math skills Ø - Track record of achieving sales quotas Ø - Excellent...


  • Mumbai, Maharashtra, India Global TechHunt Services Full time

    Responsibilities: - Engage with potential and existing customers via telephone to promote products or services. - Build and maintain strong relationships with customers, understanding their needs and preferences. - Provide accurate information about products or services, addressing any inquiries or concerns promptly. - Proactively contact customers to...


  • Mumbai, Maharashtra, India Hunt Mantra Full time

    **Job** **Role**:Customer** **Relationship** **Officer.** **Employment** **Type**:Permanent** **Location**:Navi Mumbai** **Level**:Executive** **Key** **Responsibilities**: - The position is responsible for providing high quality service and query resolution to the customers. - Ensure that customer information is communicated to the respective customer...


  • Mumbai, India Firstcry.com Full time

    Company profile: and over 9 lac happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore & Mumbai. The company is also expanding through the Franchise route, with more than 300+ stores opened...


  • Mumbai, India Dazzlelect Full time

    Job Title: Virtual Relationship Officer. Location: Work From Office. Educational Qualification: Any Graduate Qualifications & Skills - Excellent Verbal & Written Communication Skills. - 0-1 year experience from BFSI/NBFC industry. - Should have knowledge on basic banking domain. - Great networking skills. - Fresher’s can apply. - Outstanding...


  • Mumbai, India Kalpataru Computer Services Full time

    We are looking for a dynamic Business Development Manager to wield a positive influence with Customer and internal teams, to bring clarity to the product and increase our Customer span. **Education**: - Bachelors degree - Management post graduate diploma or master’s degree desirable. **Required Skills**: - Experienced in handling Customer Relationships...

  • Relationship Officer

    4 weeks ago


    Mumbai, India Aavas Housing Financers Ltd Full time

    Interviewing applicants to determine financial eligibility and feasibility of granting loans - Determining all applicable ratios and metrics and set up debt payment plan - Communicate with clients either to request or to provide information - Justify decisions (approvals/rejections) and report on them - Complete loan contracts and counsel clients on policies...

  • Relationship officer

    4 weeks ago


    Mumbai, India White Force Outsourcing Pvt Ltd Full time

    JD for Relationship OfficerCurrentAccountEducation –Graduation Experience –0.6 months to 2 Years(experien "CASA sales,banking sales,Phone Paysales,paytm sales"


  • Mumbai, India UpMan Placements Full time

    Job Location- Mumbai, India- Experience (in Years)- 2 - 5- Job Type- Full Time**Job Description**: Representing company’s standards with highly polished communication skills Knack to handle premium clients with ease and tact Attend phone calls and maintain a database for the same Basic validation of client’s initial details Efficiently forwarding...

  • Customer Relationship

    1 month ago


    Navi Mumbai, India Dhirendra Group Full time

    Customer Relationship Officer/ExecutiveLocation: Bhilwara, RJ/Navi Mumbai, MHJob Description: Candidates from Agri background preferred. And for Executives, Freshers are also welcome, but should be Bachelors or Masters in AgricultureManager Exp (3-5 yrs min)Executive Exp (0-2)Marketing executives oversee many aspects of a campaign throughout the entire...

  • Relationship Officer

    2 weeks ago


    Mumbai, India timesjobs Full time

                      Canara Hsbc Life Insurance                                 Designation:Senior Relationship Officer               channel:    PFRDA/NPS Channel Job Description:         A PFRDA Grade A officer is a professional working in the Pension Fund Regulatory and Development Authority (PFRDA) in India. PFRDA...