Customer Service Executive
2 months ago
Company Description
Jetcargo is a rapidly growing brand in the logistics industry, facilitating domestic and international business expansion through seamless and cost-effective deliveries. As a partner with major courier brands like DHL, FedEx, and UPS, we ensure smooth transactions and safe deliveries for our clients. Our extensive network simplifies deals and enhances business operations, making us a preferred choice for logistics solutions.
Role Description
This is a full-time on-site role for a Customer Service Executive at Jet Cargo in Rajkot. The Customer Service Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, managing customer service processes, and fostering positive customer relationships on a day-to-day basis.
**Qualifications**:
Interpersonal Skills, Customer Satisfaction, and Customer Support
Customer Service and Customer Service Management
Strong communication and problem-solving abilities
Ability to work well under pressure and handle customer inquiries efficiently
Experience in a customer-facing role is preferred
Knowledge of logistics or supply chain management is a plus
Minimum of a high school diploma; additional certification in customer service is advantageous
Pay: From ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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