Customer Service Executive

2 months ago


Sardar Nagar Rajkot Gujarat, India Jet Cargo Full time

Company Description

Jetcargo is a rapidly growing brand in the logistics industry, facilitating domestic and international business expansion through seamless and cost-effective deliveries. As a partner with major courier brands like DHL, FedEx, and UPS, we ensure smooth transactions and safe deliveries for our clients. Our extensive network simplifies deals and enhances business operations, making us a preferred choice for logistics solutions.

Role Description

This is a full-time on-site role for a Customer Service Executive at Jet Cargo in Rajkot. The Customer Service Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, managing customer service processes, and fostering positive customer relationships on a day-to-day basis.

**Qualifications**:
Interpersonal Skills, Customer Satisfaction, and Customer Support

Customer Service and Customer Service Management

Strong communication and problem-solving abilities

Ability to work well under pressure and handle customer inquiries efficiently

Experience in a customer-facing role is preferred

Knowledge of logistics or supply chain management is a plus

Minimum of a high school diploma; additional certification in customer service is advantageous

Pay: From ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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